Support designed for those who serve

DVA rehab for veterans and first responders

We offer trauma-informed, addiction-focused DVA rehabilitation for drug and alcohol addiction, funded fully by the Department of Veterans’ Affairs, in a supportive environment of peers who understand.

Realice una autoevaluación o hable con alguien ahora mismo, sin compromiso.

Homenaje al Día de ANZAC con un rifle vintage del ejército australiano calibre .303 con sombrero flexible y insignia del sol naciente, placas de identificación de soldado, corona de flores y la bandera australiana al fondo.

Trauma-informed therapy for PTSD

Peer support with fellow frontline workers

24/7 medically supervised inpatient care

Fully DVA-funded for eligible clients

Veteran receiving trauma-informed counselling at The Hader Clinic, supported by an experienced therapist in a calm, professional setting
Focused care for those on the frontline

Rehabilitation that understands trauma, duty, and recovery

This program was built for people who’ve carried the weight of others — now it’s your turn to be supported. With expert trauma therapy, peer connection, and 24/7 clinical care, you don’t have to recover alone.

A quién va dirigido el programa

Veterans, police, paramedics, firefighters, SES crews, and healthcare professionals struggling with addiction, trauma, or PTSD, including those supported by DVA.

Cómo ayuda el programa

By combining specialist trauma therapy, peer support, and holistic treatment, we create a safe space for healing, rebuilding, and reconnecting with what matters.

Por qué el programa es eficaz

We treat both trauma and substance use together, with dedicated therapists, structured care, and a community of peers who truly understand your experience.

Everything you need to recover safely and with support

What’s included in our first responders and DVA rehab program

You’ll begin by detoxing at our private hospital in Geelong before moving to our inpatient residence in Essendon, where you’ll receive a personalised rehab plan that includes round-the-clock care, tailored trauma therapy, and access to holistic treatments.

  • 24/7 medical and psychiatric supervision
  • Daily trauma-focused therapy sessions
  • Peer group meetings for first responders and veterans
  • Equine therapy included for DVA-funded clients
  • Structured wellness, mindfulness, and fitness activities
  • Nutritional support and private en-suite accommodation
Recovery that builds in stages — with care at every step

A structured pathway that meets you where you are

Every person arrives with a different story. That’s why we guide you through four distinct stages — stabilising, healing, rebuilding, and planning ahead — with the right support at every turn.

¿No sabes por dónde empezar? Realiza una autoevaluación o reserva una cita para charlar; ambas opciones son 100 % confidenciales.

Módulo
1

Initial trauma & addiction assessment

Duración:
3–5 days

We begin with a full medical detox (if required), trauma screening, and a psychological assessment to tailor your recovery journey.

  • Evaluation of PTSD symptoms and addiction history
  • Development of your personalised treatment plan
  • Introduction to trauma-informed care and your support team
Módulo
2

Therapy & recovery integration

Duración:
10–14 days

This phase focuses on evidence-based trauma therapy, supported by peer groups and alternative healing options.

  • Individual trauma-focused therapy and recovery coaching
  • Group sessions with veterans and first responders
  • Equine therapy, mindfulness, and physical wellness support
Módulo
3

Relapse prevention & wellness strategies

Duración:
7–10 days

We help you build the skills, insight, and emotional resilience you need to sustain recovery beyond your stay.

  • Relapse prevention planning and emotional regulation skills
  • Continued trauma counselling and wellness activities
  • Peer-led discussions and coping strategy workshops
Módulo
4

Reintegration & aftercare planning

Duración:
Final 5–7 days

We guide you through a structured transition into community-based recovery supports and future treatment pathways.

  • Discharge planning and referrals to outpatient or transitional care
  • Family support sessions and reintegration preparation
  • Long-term wellbeing strategies and aftercare check-ins
Built for veterans and first responders

How our DVA rehab outperforms others

When it comes to trauma-informed rehabilitation for veterans and frontline professionals, few providers offer the depth of clinical care, peer support, and DVA-funded access that the Hader Clinic provides.

Característica / Oferta
Nuestro programa
La mayoría de los programas de la competencia
Dedicated DVA-funded inpatient rehab (no out-of-pocket cost)
Rare or partial funding
Private hospital facility with licensed trauma care
Principalmente solo residencial
Peer-only trauma groups for veterans and first responders
Rara vez ofrecido
Specialist PTSD therapy tailored to frontline experience
Generic trauma care common
Equine therapy included within hospital program
Recreational only, if available
Proven 85% PTSD symptom improvement in 90 days
No published outcomes
70% drug-free rate for first responders after 12 months
No recovery data disclosed
65% improvement in PTSD outcomes with equine therapy
Not clinically measured
50% increase in long-term sobriety through peer support
Peer groups uncommon
Personal training, mindfulness, and holistic therapies included
Often optional or add-on
Full dual diagnosis support (addiction + mental health)
Limited or not integrated
Transitional housing options exclusive to DVA clients
No structured step-down
Direct access to psychiatrists, psychologists, and nurses
Variable access or external referral
Transparent program structure and clinical outcome tracking
Limited or no public reporting
HERRAMIENTA DE AUTOEVALUACIÓN CONFIDENCIAL

¿Te preocupa tu consumo de alcohol o drogas?

Este breve cuestionario confidencial te llevará menos de dos minutos y te ayudará a comprender lo que está pasando. Elige la categoría que te parezca más relevante, ya sea alcohol, drogas o una combinación de problemas, y te guiaremos a través de unas sencillas preguntas de sí/no.

Al final, te diremos si tus respuestas sugieren que tal vez sea el momento de plantearte la rehabilitación y te ofreceremos opciones seguras y confidenciales para empezar.

Haz el test ahora
No hidden costs, no confusion — just clarity and support

How much does our first responders' rehab program cost?

If you’re eligible for DVA rehab, your entire stay is fully covered. Our admissions team can walk non-DVA clients through private or self-funded options.

$0

Fully funded for eligible DVA clients

No out-of-pocket costs with confirmed DVA cover. Other funding options available for non-DVA clients.

No hidden costs, no confusion — just clarity and support

How much does our first responders' rehab program cost?

If you’re eligible for DVA rehab, your entire stay is fully covered. Our admissions team can walk non-DVA clients through private or self-funded options.

$0

Fully funded for eligible DVA clients

No out-of-pocket costs with confirmed DVA cover. Other funding options available for non-DVA clients.

Support when you don’t have DVA coverage

Alternative funding options for your recovery

Not everyone arrives with a funding pathway in place, and that’s okay. In some instances, your employer may be able to sponsor your rehab, but whether you’re ineligible for DVA, waiting on confirmation, or need help exploring other options, we’re here to guide you through every step.

01

Seguro médico privado

Autofinanciación

Pay directly for your care

If you want fast access to our rehab services and prefer not to go through insurance or funding paperwork, self-funding is a straightforward way to secure your place and begin treatment immediately. Our team can walk you through the payment process and provide all required documentation.

Starting at $19,890 for a 28-day inpatient program.
  • No delays from external approvals
  • Full transparency around what’s included
  • Payment due prior to program commencement
  • Optional upgrades available (e.g., extended stays)
  • Ideal for professionals or families with financial flexibility
02

Autofinanciación

Jubilación

Use your super to fund rehab

You may be able to access your superannuation early on compassionate grounds if addiction or trauma has affected your ability to work. This option is common for first responders and veterans experiencing PTSD or substance use issues.

Varies by length of stay — our team will guide you.
  • Requires medical and psychological support letters
  • We assist with application documentation
  • Fast-track processing available in urgent cases
  • No need to deplete savings or take out a loan
  • Helps those between employment or recovering from injury
03

Acceso a la jubilación

Seguro médico privado

Reduce out-of-pocket costs with your insurer

If you’re not eligible for DVA but have private health insurance, we’ll help you check your level of cover and potential rebate. Many policies can offset thousands in rehab costs, especially for medically recognised treatment.

Final out-of-pocket cost depends on your policy.
  • Eligibility check handled by our admissions team
  • Some therapies and extras may not be covered
  • Requires payment of any excess and gap fees
  • Common providers: Bupa, Medibank, NIB, HCF
  • Fast access once coverage is confirmed
04

Planes de pago

Planes de pago

Distribuya el coste a lo largo del tiempo.

If upfront costs are a barrier, we offer interest-free payment plans for eligible clients. This allows you to get the care you need now, while managing the financial side in a realistic and supportive way.

Flexible — tailored to your treatment length and needs.
  • No credit checks for most applicants
  • Payment plans arranged during admissions
  • Weekly, fortnightly, or monthly instalments
  • Helps bridge gaps when funding is delayed
  • Available alongside super or partial insurance
Why first responders and veterans choose us

The benefits of trauma rehab for frontline professionals

Our goal is to help you feel safe, understood, and strong again. With specialist care, peer connection, and long-term support, we walk with you every step of the way.

Care built for your reality

We understand the unique trauma first responders and veterans carry, and our holistic care is structured to meet you there.

Healing that goes deeper

Our program integrates trauma therapy, equine sessions, and holistic tools to help you rebuild from the inside out.

Recovery with people who get it

Peer groups made up of emergency workers and defence force personnel create a space of shared understanding and strength.

Support that keeps going

From inpatient rehab to transitional housing, we stay by your side, supporting reintegration and preventing relapse.

Understanding the path to care

Admission requirements for first responders and veterans

To access our DVA and first responders program, you’ll need to complete a pre-admission assessment and commit to a minimum 28-day inpatient stay. Our team will guide you every step of the way.

Criterios de elegibilidad

Clients must complete a trauma and addiction assessment before admission to ensure the program is clinically appropriate and tailored to their needs. If you’re covered under DVA, full funding is available. If not, alternative options like private insurance or payment plans can be explored. Your willingness to engage in a structured and supported recovery environment is key.

  • Must have a history of frontline work (military, emergency services, healthcare)
  • Must commit to a minimum 28-day inpatient stay
  • Must participate in trauma and addiction pre-admission assessment

Pasos para inscribirse

We’ve simplified the process to help you get the support you need quickly and without added stress. Once you reach out, our admissions team will assist with funding checks, clinical assessments, and program scheduling. For DVA clients, we’ll also manage your eligibility verification. Our focus is on removing barriers so you can start healing with clarity and support.

  • Contact us to speak with our admissions team
  • Complete your pre-admission assessment and funding check
  • Confirm your stay and enter a recovery-focused environment tailored to your experience

Take the next step toward recovery and stability

You’ve faced enough alone. If trauma, stress, or substance use is holding you back, reach out. We offer care that respects your service and supports your future.

Realiza una evaluación gratuita en línea.

Realice una breve prueba privada para ver si la rehabilitación podría ayudarle y explore opciones de apoyo seguras.

Reserva una charla gratuita

 Programe una llamada confidencial con un especialista en el momento que más le convenga.

Llámenos ahora

 Habla con alguien inmediatamente para obtener orientación y apoyo.

Real experiences from those who’ve been there

Stories of recovery, resilience and hope

Every journey is different, but no one walks it alone. These are the voices of people who found support, reclaimed their lives, and proved that recovery is always possible.

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Compassionate care from experienced professionals

Conoce al equipo que está detrás de tu recuperación.

Our team includes trauma-informed therapists, medical staff, and peer support workers, all united by a shared mission to help you heal with dignity, respect, and understanding.

Andi Thania

Director

Andi Thania combina el liderazgo operativo y el coaching compasivo para la recuperación con el fin de ayudar a los clientes a sentirse escuchados, apoyados y empoderados a lo largo de su proceso de rehabilitación.

Richard Smith

Fundador y especialista en adicciones

El fundador de The Hader Clinic, con 39 años de experiencia y conocimientos, se compromete a ayudar a los demás mediante una atención compasiva y basada en la evidencia.

Amy Singh

Directora de Enfermería

Con más de 20 años de experiencia en salud mental y enfermería de AOD, la directora de enfermería lidera con compasión, inspirando a su equipo, garantizando una atención de calidad y manteniendo un enfoque centrado en el paciente.

Ryan Wood

Gerente de Relaciones con los Clientes

Como gerente de relaciones con los clientes, Ryan combina su experiencia profesional y su experiencia personal en recuperación, apoyando a los clientes y sus familias en las primeras etapas de la recuperación con un enfoque compasivo.

Dr. Keflemariam Yohannes

Psicólogo clínico

El Dr. Keflemariam Yohannes, psicólogo clínico del Hospital Privado Hader, se especializa en la atención integral, combinando su experiencia clínica con una comprensión compasiva.

Rachael Paterson

Enfermera psiquiátrica titulada y psicoterapeuta asistida por caballos.

Rachael Paterson combina sus conocimientos clínicos profesionales con el poder curativo de la naturaleza para ayudar a pacientes de todas las edades a sentirse centrados, apoyados y empoderados en su recuperación.

Jo Tyson

Calidad y seguridad

Con más de 20 años de experiencia en salud mental, el responsable de calidad y seguridad de The Hader Clinic garantiza un entorno seguro y propicio, manteniendo altos estándares de atención al paciente y apoyo al personal.

Vivienne Desmarchelier

Coordinador familiar

Vivienne Desmarchelier apoya a las familias en la Clínica Hader mediante una atención integral e inclusiva que reconoce el papel fundamental de la conexión, la comunicación y la sanación compartida en el proceso de recuperación.

Peter El-Khouri

Coordinador del programa

Con nueve años de recuperación sostenida, certificaciones en asesoramiento sobre alcohol y otras drogas (Cert IV en AOD) y salud mental (Cert IV en salud mental), la profunda experiencia de Peter se complementa con su experiencia vital. Su trayectoria comenzó en The Hader Clinic en 2015, donde completó un programa de 12 meses que le cambió la vida. Desde entonces, ha dedicado ocho años a The Hader Clinic y actualmente coordina los programas de recuperación en las instalaciones privadas de The Hader en Geelong.

Jakline Barkho

Gerente de programas

Como guía de confianza para familias que se enfrentan a retos de salud mental, Jackie utiliza su propia experiencia de recuperación para ofrecer apoyo y comprensión a lo largo del proceso.

Silvana Scerri

Responsable de relaciones con los clientes

Silvana trabaja como responsable de atención al cliente en The Hader Clinic, donde aporta una década de valiosa experiencia en el sector del alcohol y otras drogas (AOD) y la salud mental. La trayectoria de Silvana en este campo comenzó como trabajadora social dedicada en la clínica para mujeres Hader Clinic en Bacchus Marsh, donde prestó un apoyo y una atención inquebrantables a las personas en su camino hacia la recuperación. Su dedicación y experiencia la llevaron a asumir el cargo de coordinadora de programas en The Hader Clinic, lo que consolidó aún más su compromiso de ayudar a las personas en su proceso de recuperación.

Kirrily Warn

Gerente de Administración y Finanzas

Tras haber recorrido el camino de la recuperación como paciente en 2007, Kirrily contribuye ahora al éxito de la clínica, con una doble titulación en AOD y salud mental y experiencia en gestión financiera.

Jacki Webb

Recepcionista

85%

report significant PTSD symptom reduction after 90 days

70%

remain drug-free 12 months after completing treatment

65%

experience improved PTSD recovery outcomes with equine therapy

50%

increase in long-term sobriety through peer group recovery programs

Evidence of lasting impact

What real recovery looks like

Our trauma-informed rehab program doesn’t just treat symptoms — it creates meaningful, measurable change. From improved mental health to long-term sobriety, we help veterans and first responders rebuild lives of purpose, connection, and strength. These results speak for themselves.

Consulte nuestras fuentes a continuación:
  • Datos internos de 2024 consultas sobre rehabilitación
  • Encuestas de seguimiento de clientes
Professional standards you can trust

Our accreditations and clinical credibility

Our DVA-funded programs are led by qualified AOD staff with experience in trauma, addiction, and veteran-specific needs. Care is aligned with the NSQHS Standards and monitored under the ACSQHC to ensure clinical safety, psychological support, and cultural respect for every veteran.

Healing the whole person, not just the symptoms

A holistic approach to long-term recovery

We combine medical care, therapy, and alternative treatments like equine therapy and mindfulness to support your physical, emotional, and psychological wellbeing every step of the way.

Un residente de uno de nuestros programas de rehabilitación creativa, sentado en el jardín y pintando arte floral.
El equipo de la Clínica Hader.
Experts who care, people who understand

A team built for your recovery journey

Our clinicians, therapists, and peer workers bring deep expertise and real compassion. Many have worked on the front lines, and all are here to guide you toward lasting recovery.

Dos ubicaciones construidas expresamente en Victoria

Facilities designed for safety, comfort and recovery

Our Geelong hospital provides 24/7 medical support and specialist trauma care, while our Essendon clinic offers access to long-term recovery support, both built for healing and peace of mind. Our DVA residents can also book transitional housing at our dedicated Ocean Grove residence.

Programa de rehabilitación para pacientes hospitalizados y programa de vivienda de transición.

Essendon
150-152 Cooper St, Essendon VIC 3040

Centro hospitalario de rehabilitación para programas de desintoxicación y abstinencia de 28 días.

Geelong
6-8 Townsend Road, St Albans Park, Victoria 3219
No waiting, no judgement — just help

Get an assessment and start planning your recovery

If you’re ready to get help — or help someone else take the first step — our team can provide a confidential, same-day assessment to guide you toward the right care.

Habla con alguien que te entienda.

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Know what to expect before you begin

FAQs about our DVA and first responders' rehabilitation

What if I’m a first responder but don’t have DVA cover?

If you're a police officer, paramedic, firefighter, or other frontline worker without DVA arrangements, you're still welcome to access the program through private funding, superannuation, or a payment plan. Our admissions team will help inform you of your options and guide you through the application process so you don’t have to navigate it alone.

Support is also available through:

  • Seguro médico privado
  • Autofinanciación
  • Financial assistance for low-income individuals

Can I get help if I’m still serving in my role?

Yes. Active service members — including Australian Defence Force personnel or working first responders — may access our treatment program with appropriate leave and a supportive referral. We work discreetly with employers and agencies to create a care arrangement that respects your privacy while supporting your recovery goals.

You’ll receive:

  • A tailored treatment plan that considers your current role
  • Coordination with DVA or relevant departments
  • Confidential care from staff who specialise in frontline trauma

What makes this program different from general rehab?

Our DVA and First Responders Program is tailored to the unique pressures of military and emergency service life. It’s not just a treatment centre — it’s a rehabilitation provider that specialises in trauma, operational stress, and the transition to civilian life. With DVA funding and dedicated peer groups, we offer a space where you’re not just understood — you’re surrounded by others who get it.

Distinctive features include:

  • Trauma-informed, veteran-specific therapy
  • Peer support groups made up of first responders
  • DVA-approved holistic care and specialist staff

Is the program confidential?

Yes. We prioritise your privacy throughout your stay. Whether you're a DVA client, an active service member, or a first responder in crisis, you’ll be treated with dignity and respect. All personal and health care information is protected under Australian privacy law and facility policy.

Esto incluye:

  • Secure records
  • Confidential communication with outside professionals
  • Controlled access to your health information

What kind of support will my family receive?

We believe that healing includes the people who matter most. Families are part of the process, from education about trauma and addiction treatment to emotional support and reintegration planning. We offer resources to help your family understand what you’re going through and how they can be part of your recovery.

Support options include:

  • Family counselling
  • Psychoeducation workshops
  • Ongoing involvement in aftercare planning

What happens after I finish the program?

Once you complete your DVA rehabilitation program, we’ll help you transition into your next phase of recovery. Options may include transitional housing, outpatient care, or a tailored comprehensive aftercare plan. We work with you and your family to ensure stability, safety, and support as you return to regular living.

Post-rehab support may involve:

  • Follow-up sessions with your Hader care team
  • Referrals to community-based services
  • Wellness planning that supports long-term goals

¿Cuánto tiempo tardaré en ser admitido?

If you already hold a Gold or White card, we can fast-track your admission once the assessment process is complete. Our team will work closely with DVA or other funding sources to approve care and confirm your eligibility. Timeframes depend on availability and the complexity of your needs.

What helps speed things up:

  • Having documentation ready
  • Completing your trauma and addiction assessments quickly
  • Working closely with our admissions staff from day one

Can I speak with someone who’s done the program?

Absolutely. We often connect incoming clients with past participants who’ve volunteered to share their experiences. These conversations can help clarify what to expect and offer hope at a time when you might need it most. Hearing directly from someone who has walked the path — and is now thriving — can help improve the quality of life for those just starting their journey.

We can also appoint a peer mentor to support you during early recovery — someone who knows firsthand what it’s like to face this kind of challenge and come out the other side stronger.