Residential drug detox service

Yes. Many people arrive using more than one substance, like heroin, ice, cannabis, alcohol or prescription medications. We understand how overwhelming that can be. Our experienced team can support you through complex drug and alcohol detox safely. We’ll assess your use, build a treatment plan around your needs, and help you stabilise with medical oversight. If needed, we may refer you to our specific ice rehab or heroin rehab program after detox, or help you plan next steps closer to home.

No referral is needed. You can contact us directly. We’ll discuss your situation, share clear information, and support you through the intake process. You don’t need to go through your GP or a service, though we’re happy to work with them if it helps you feel more supported. We understand that reaching out can feel like a big step. We’re here to assist you with care and without judgement.

It’s very common, and we can accommodate that. Our clinical staff regularly support clients with co-occurring medical issues, such as chronic pain, mental health conditions, or diabetes. We’ll review your medication, speak with your existing providers if needed, and ensure your drug detox is safe and supportive. The program is overseen by a medical team who monitor your health every day, keeping you comfortable and focused on recovery.

We try to admit people as quickly as we can, often within days. If you’re in urgent need, our emergency rehab team may be able to help. We’ll discuss your symptoms, review any risks, and explain what’s available. Our goal is to get you the care you need without delay. We prioritise safety and ensure that your first few days are medically supervised, stabilised, and as comfortable as possible.

You’ll be able to contact family once you’ve stabilised. In the first stage of detox, we limit phone use to help you rest and focus. This creates a more comfortable, low-stress environment and allows our team to monitor your health closely. Once you’re ready, family communication can be arranged, and we’ll support you in reconnecting with loved ones in ways that feel safe and helpful.

Yes. We know not everyone is ready for rehab straight away. After detox, we can offer outpatient counselling, relapse prevention support, or check-ins with a community-based AOD counsellor in your local area. Whether you’re coming from regional Victoria or Melbourne’s outer suburbs, we’ll help you transition back into your community with ongoing support. We’re here to assist you in finding the best next step, even if that looks different for everyone.

We do. Our drug detox service supports clients navigating court orders, parole conditions, or legal proceedings. We provide documentation, progress updates, and referrals to our inpatient alcohol rehab programs where needed. If you’ve been asked to attend detox as part of a legal requirement, we’ll work with you and your legal team to ensure your care is clinically sound and appropriately reported.

You don’t need to stop before you arrive. Trying to safely detox from substances like ice can be dangerous without professional help. We encourage you to reach out and discuss your situation. We’ll help you plan the safest way to start. You’ll receive clear guidance on what to bring, what your first day will involve, and what you can expect. Our aim is to ease the fear and get you safely into care so you can start making changes with confidence.