你不必等到跌到谷底

Alcohol and drug abuse intervention program

Intervention is about hope, not confrontation. Our substance abuse intervention programs help families take that critical first step when a loved one is struggling with addiction but won’t accept help on their own.

立即進行自我評估或與他人交談,無需承擔任何承諾壓力。

在家中經過真摯的勸說後,女子擁抱她的伴侶,給予支持與鼓勵,而他同意為戒除毒癮尋求幫助。

Professionally led interventions

Tailored to your loved one’s needs

Support for families and employers

Available in person or remotely

Young man sitting with his head in his hands during a family-led intervention, surrounded by supportive loved ones encouraging him to take the first step toward recovery.
A safe, structured path toward change

Compassionate interventions to help loved ones accept rehab

Our substance abuse intervention program provides expert guidance, emotional support, and a clear plan to help individuals facing serious consequences from substance use. We work with families to create a structured, non-judgemental conversation that opens the door to treatment and recovery.

Who the intervention program is for

We support families, friends, employers, and legal advocates who are concerned about someone’s safety, well-being, or resistance to treatment.

How an intervention can help

With professional guidance, families can speak openly, set boundaries, and offer real help — all in a safe space that encourages the person to accept treatment.

為何我們的方案行之有效

Our trained specialists use proven strategies rooted in lived experience, empathy, and structure, helping over 80% of clients enter treatment following intervention.

What families can expect

A complete support service, from first call to treatment entry

We take care of every stage, from planning and preparation to the intervention itself and follow-up support, so you and your loved one never have to face this process alone.

  • Pre-intervention consultation to understand the situation
  • Personalised intervention strategy tailored to your loved one
  • On-site delivery by trained specialists
  • Immediate admission into rehab programs if the individual agrees
  • Ongoing support for families after the intervention is complete
  • Guidance on boundaries, communication, and relapse prevention
流程運作方式

A clear, compassionate structure you can count on

We understand how overwhelming it can be to navigate a loved one’s addiction. That’s why our intervention process is built around clarity, safety, and professional guidance — so you can focus on helping someone take their first step toward recovery.

不知從何開始?進行自我評估或預約諮詢時段——兩者皆完全保密。

模組
1

Education & preparation

持續時間:
1–3天

We begin by guiding families, employers, or legal representatives through the foundations of addiction, enabling, and recovery. This stage provides the emotional grounding and practical understanding needed to approach the intervention with clarity and care.

  • One-on-one consultation with an experienced interventionist
  • Education on substance use, boundaries, and support
  • Emotional coaching for family members and support network
模組
2

Intervention planning

持續時間:
2–5 days

We work with you to build a carefully structured plan tailored to your loved one’s behaviour, personality, and situation. This includes choosing a setting, scripting the conversation, and preparing for different outcomes.

  • Tailored strategy based on family dynamics and client readiness
  • Selection of location (home, workplace, or neutral site)
  • Rehearsal and preparation for the formal intervention
模組
3

Intervention execution & treatment transition

持續時間:
1 day (plus immediate transition)

The formal intervention is conducted by a trained specialist who leads the conversation and provides the support necessary to keep it grounded and constructive. If the person accepts treatment, we organise admission on the spot.

  • Specialist-led intervention in a private, safe setting
  • On-site support to manage emotional responses
  • Seamless transition into medically supervised detox or residential rehab
模組
4

Post-intervention support

持續時間:
Ongoing

We remain available to support the family or support network with guidance, emotional coaching, and relapse prevention planning — because recovery doesn’t end with admission.

  • Continued education and check-ins with the family
  • Support in maintaining healthy boundaries and expectations
  • Optional involvement in aftercare planning and services
How we measure up

Why our intervention program stands apart

We go beyond standard intervention services — offering professionally led, highly personalised programs with a proven success record, immediate treatment pathways, and ongoing family support even if the client does not enter into a program.

特色/服務項目
我們的計劃
多數競爭對手方案
Led by intervention specialists with lived recovery experience
Rarely lived-experience led
Structured planning for families and employers
Group-based or templated planning
Tailored intervention strategy for every case
<35% offer case-by-case planning
80% treatment acceptance rate
Few publish success data (<30%)
Immediate admission into Hader rehab on acceptance
Referral delays or separate processes
Post-intervention aftercare and family coaching
Follow-up support <50% of services
Remote (telehealth) and in-person options available
~40% offer remote access
Legal and workplace coordination included where needed
Few offer formal coordination
Family relapse prevention and boundary coaching included
Minimal family support offered
Interventionists trained in addiction and mental health care
Standard counsellors used
Support for urgent and court-mandated interventions
Rare or not advertised
Structured preparation and rehearsal with families
Often skipped or informal
Transparent processes and realistic expectations set upfront
Success claims often vague
Integration with Hader Clinic’s full inpatient and outpatient programs
External referrals only, no direct integration
機密自評工具

擔心自己的飲酒或藥物使用問題嗎?

這份簡短的保密測驗只需不到兩分鐘,能協助您釐清現況。請選擇最符合您狀況的類別——無論是酒精、藥物或多重困擾——我們將引導您回答幾個簡單的「是/否」問題。

測驗結束時,我們將根據您的回答告知是否需要考慮接受康復治療,並提供安全保密的啟動方案。

立即參加測驗
Cost transparency and flexible options

How much does an intervention cost?

Intervention prices vary depending on the type, location and level of support needed. While private insurance won’t cover it, we do have other solutions for you.

From $600

Total intervention support

Our Family Intervention Package includes four weeks of structured support, counselling, and facilitation to help loved ones prepare for and carry out a guided intervention.

Up to full coverage for treatment

保險範圍

While the intervention isn’t covered by private health, many insurance policies do cover treatment that follows. We’ll help you explore your options.

Funding support available

您的最終費用

If your loved one enters treatment, we may be able to offer support options or package fees. Talk to our team about what's possible in your situation.

Cost transparency and flexible options

How much does an intervention cost?

Intervention prices vary depending on the type, location and level of support needed. While private insurance won’t cover it, we do have other solutions for you.

From $600

Total intervention support

Our Family Intervention Package includes four weeks of structured support, counselling, and facilitation to help loved ones prepare for and carry out a guided intervention.

Up to full coverage for treatment

保險範圍

While the intervention isn’t covered by private health, many insurance policies do cover treatment that follows. We’ll help you explore your options.

Funding support available

您的最終費用

If your loved one enters treatment, we may be able to offer support options or package fees. Talk to our team about what's possible in your situation.

Help is within reach

Funding options for intervention support

We’ll guide you through every available funding option — whether you’re paying privately, using insurance, or seeking financial assistance. You won’t have to figure it out alone.

01

私人醫療保險

自籌資金

Pay privately for fast access

Self-funding is the most direct way to book an intervention and begin support immediately. It allows for full flexibility in timing, location, and approach — and can often be arranged within 48 hours of your first call.

From $600 for a structured 4-week Family Intervention Package.
  • Ideal for families ready to take urgent action
  • No insurance approval or wait times required
  • Fully confidential and discreet
  • Flexible scheduling and location options
  • Payment due prior to intervention delivery
02

自籌資金

付款方案

將成本分攤於時間

For families who need help now but want to pay in instalments, we offer structured payment plans. Our admissions team will work with you to create a manageable financial plan that suits your situation.

  • No credit checks or complicated approvals
  • Flexible duration and repayment frequency
  • Can be paired with rehab program costs
  • Available for in-home and remote interventions
  • Plans are finalised during intake
03

退休金提取

私人醫療保險

May assist with treatment admission

While health insurance does not cover the cost of the intervention itself, it may reduce the overall cost of treatment if your loved one agrees to enter rehab afterwards. We can help you check your coverage.

Intervention is self-funded — insurance may cover rehab.
  • Coverage varies by provider and policy
  • Most providers (e.g., Bupa, Medibank) offer partial cover
  • Requires private hospital cover with psychiatric services
  • Our team can help you confirm benefits
  • Rebates applied to post-intervention rehab
04

付款方案

退休金

Early access for treatment support

If your loved one agrees to rehab, you may be able to access superannuation to fund their program. We’ll help you understand if you meet the eligibility and walk you through the application process.

Intervention must be paid upfront; super may fund rehab.
  • Access through the ATO’s compassionate release of super
  • Requires GP and addiction specialist support
  • Can be arranged quickly with correct documentation
  • Covers medical and rehab-related costs
  • Helps reduce long-term financial burden
Support that creates real change

Why our intervention program makes a difference

Our drug and alcohol intervention programs are structured, compassionate, and built to create the best possible chance for a loved one to enter treatment and begin recovery.

Specialist-led conversations

Our interventions are led by trained addiction professionals who know how to guide difficult moments

Built for family support

We help you support your loved and protect your own well-being with boundaries and communication

Fast access to treatment

We can arrange same-day admission into one of our inpatient or outpatient programs

Options for every situation

Whether at home, the workplace or via video call, we offer flexible intervention formats

您需要了解的事項

Admission requirements for interventions

Getting started is simple: we just need a family member, employer, or legal representative to initiate the process. From there, we guide you every step of the way.

Check your eligibility email and phone - call to action - link to CL web enquiry form

資格準則

Intervention services are available for individuals experiencing serious challenges with substance use who are resistant to treatment or unaware of its necessity. These clients are often at high risk of medical, legal, or relational consequences and require professional guidance to take the first step.

  • The individual must be actively using substances and at risk of serious harm
  • A family member, employer, or legal representative must initiate the process
  • If court-ordered, supporting documentation is required prior to planning

註冊步驟

Enrolling in our intervention program begins with a conversation. Once you reach out, we assess your situation, help you prepare for the intervention, and coordinate every step, including a direct transition into treatment if the person agrees to attend. You won’t be left to figure it out alone — we’re with you from planning to aftercare.

  • Contact our admissions team to explain your situation and concerns
  • Complete a pre-intervention consultation and planning session with a specialist
  • Set a date for the intervention and prepare for possible same-day treatment admission

Speak to someone who can help — today

You don’t have to navigate this alone. Our intervention team can guide you through every step with care, clarity, and the support your loved one needs.

進行免費線上評估

立即進行快速私密測驗,了解康復治療是否適合您,並探索安全的支援方案。

預約免費諮詢

 請選擇您方便的時間,預約與專家的保密通話。

立即致電我們

 立即與他人交談以獲取指引與支持。

Stories of courage and change

Real families, real turning points

When families take the brave step to intervene, lives can change. These stories reflect the strength it takes to reach out — and the hope that recovery brings.

未找到任何項目。
Compassionate expertise behind every intervention

Meet the people who make recovery possible

Behind every successful intervention is a team that understands what’s at stake. Our addiction specialists combine lived experience with clinical expertise to help families navigate complex, emotional situations with care, clarity, and calm.

安迪·塔尼亞

總監

安迪·塔尼亞融合營運領導力與充滿同理心的復原輔導,協助客戶在復健旅程中感受到被傾聽、被支持,並獲得力量。

理查德·史密斯

創辦人暨成癮治療專家

哈德診所的創辦人憑藉39年的專業經驗與親身經歷,致力透過循證且充滿同理心的照護,幫助他人改善健康。

艾美·辛格

護理主任

擁有逾二十年心理健康及藥物與酒精護理經驗的護理總監,以同理心為引領,激勵團隊成員,確保優質照護,並始終秉持以患者為中心的理念。

萊恩·伍德

客戶聯絡經理

身為客戶聯絡經理,瑞恩融合專業知識與個人康復經驗,以充滿同理心的方式支持處於早期康復階段的客戶及其家庭。

凱弗萊瑪里亞姆·約翰尼斯博士

臨床心理學家

哈德私立醫院臨床心理學家凱弗萊瑪里安·約翰尼斯博士專精於整體照護,將臨床專業知識與同理關懷相融合。

瑞秋·派特森

註冊精神科護理師暨馬術輔助心理治療師

瑞秋·派特森融合專業臨床知識與自然的療癒力量,協助各年齡層的患者在康復過程中獲得踏實感、支持感與力量感。

喬·泰森

品質與安全

擁有逾二十年心理健康領域經驗的哈德診所品質與安全主管,致力營造安全且具支持性的環境,持續維持高標準的病患照護與員工支援體系。

薇薇安·德瑪雪莉

家庭協調員

薇薇安·德馬謝利耶透過整體性、包容性的照護,在哈德診所支持患者家庭,她深知連結、溝通與共同療癒在康復旅程中扮演著至關重要的角色。

彼得·艾爾-庫里

計劃協調員

歷經九年持續康復歷程,並取得酒精及其他藥物(AOD)輔導(AOD四級證書)與心理健康(心理健康四級證書)專業認證,彼得深厚的專業知識與親身經歷相得益彰。 他的旅程始於2015年在海德診所(The Hader Clinic)完成改變人生的12個月療程。此後八年他全心奉獻於該機構,現於吉朗的海德私立診所(The Hader Private)統籌康復計劃。

賈克琳·巴克霍

專案經理

作為引領家庭面對心理健康挑戰的可靠嚮導,傑姬運用自身康復經歷,在旅程中提供支持與理解。

西爾瓦娜·謝里

客戶聯絡專員

西爾瓦娜現任海德診所的客戶聯絡專員,以滿懷熱忱的態度服務,在酒精與藥物濫用(AOD)及心理健康領域擁有十年的寶貴經驗。她的專業生涯始於巴克斯馬什女性海德診所的支援工作者,期間始終如一地為復原之路上的個體提供堅定支持與關懷。 憑藉其專業熱忱,她晉升為海德診所的項目協調員,進一步深化了她協助人們踏上康復旅程的使命。

基莉莉·沃恩

行政與財務經理

基莉莉於2007年以求助者身分踏上康復之路,如今憑藉雙重專業資格——藥物與酒精治療及心理健康領域的認證,並具備財務管理專長,為診所的成功貢獻心力。

傑姬·韋伯

接待員

80%

of interventions result in the individual agreeing to treatment

50%

higher success rate when interventions are family-led and professionally supported

40%

increase in long-term recovery success with intervention-based entry

60%

reduction in relapse risk when families receive post-intervention coaching

Real results, backed by experience

Outcomes that show what’s possible

Our intervention program opens the door to treatment and lays the foundation for lasting recovery. With a focus on support, structure, and action, we help families move forward with confidence.

請參閱以下來源:
  • 2024年康復諮詢內部數據
  • 客戶追蹤調查
Committed to safe, effective care

我們的認證

Our interventions are facilitated by trained AOD specialists who understand the complexity of addiction and family dynamics. We follow best-practice guidelines informed by the NSQHS Standards and ACSQHC principles, offering safe, compassionate guidance to help your loved one take the first step toward treatment.

Support that sees the whole person

我們的整體方法

Our interventions aren’t just about getting someone into rehab — they’re about restoring connection, rebuilding trust, and supporting everyone involved in the recovery process.

Close-up of a mother, father, and daughter standing barefoot on a wooden floor at sunset, their feet touching as they enjoy a quiet, joyful moment together — reflecting the healing and connection made possible after a successful intervention and recovery journey.
哈德診所團隊。
People who care because they’ve been there

Our team

From our interventionists to our clinical leads, our team brings compassion, experience, and honesty to every conversation. Many know firsthand what recovery takes and what makes it possible.

Support where and when you need it

設施與地點

Once someone agrees to get help, we make sure there is a clear and immediate next step. Depending on their needs, we can support admission into our Geelong hospital for medically supervised detox, or directly into our residential rehab program in Essendon. Both locations offer safe, structured care, allowing treatment to begin without delay after the intervention.

住院復健計劃與過渡性住房計劃。

埃森登
維多利亞州埃森登區庫珀街150-152號,郵編3040

醫院復健中心提供為期28天的戒斷與排毒療程。

吉朗
維多利亞州聖奧爾本斯公園鎮湯森路6-8號,郵編3219
邁出第一步

立即進行評估

If you’re worried about someone you care about, we can help. Speak to our intervention specialists for advice, support, and a path forward — starting today.

找個懂你的人聊聊

感謝您!您的提交已成功送達!
哎呀!提交表單時發生錯誤。
Get clarity on next steps

FAQs about our drug and alcohol addiction interventions

How does a typical intervention unfold from start to finish?

A typical alcohol or drug intervention at Hader Clinic is a carefully structured process designed to give families the best possible chance of helping a loved one get help. It begins with preparation and education, followed by the intervention itself, and ideally, immediate transition into treatment. An effective intervention may lead to a powerful shift in perspective for the person struggling with addiction. We emphasise creating a compassionate, evidence-based treatment plan that aligns with the family's goals and the individual's unique circumstances.

  • Step 1: Pre-intervention consultation with the family to assess the situation and educate them on addiction and mental health
  • Step 2: Collaborative planning session to facilitate a tailored strategy with input from an experienced clinician
  • Step 3: The formal intervention is held at a neutral, home, or workplace location where the individual is invited to participate in the intervention
  • Step 4: If the individual agrees to enter care, our team coordinates immediate transfer to one of our treatment centres, where services may include alcohol and drug help or dual diagnosis treatment
  • Step 5: The family receives post-intervention guidance, including access to our family program and ongoing support designed to help your family rebuild healthy dynamics

What if the person refuses help during the intervention?

Not every person agrees to treatment during the intervention — but that doesn’t mean it has failed. The process often plants a seed; many people reach out for support days or weeks later. We empower families with the tools and language they need to continue encouraging their loved ones while protecting their own well-being. In some cases, repeat attempts or legal support may be appropriate. Addiction and mental health challenges are complex, and our role is to continue to guide families even when the first attempt doesn’t go to plan.

Our team also helps you create boundaries and follow-up strategies to continue supporting change. We’ll do this during our 4-week family support program.

Can you do the intervention at our home or workplace?

Yes, we offer flexible options to meet your family’s needs. Interventions can be held in the home, workplace, or neutral setting — wherever feels safest and most appropriate. For long-distance or travel-restricted situations, we also offer remote video-based options. This level of flexibility allows us to accommodate situations where traditional rehabs or treatment centres may be out of reach.

What matters most is creating a calm, private space that supports honest conversation and clarity.

What kind of professionals lead the intervention?

A qualified specialist leads every intervention with lived experience and professional training in substance use, addiction, and family dynamics. These clinicians are skilled in guiding families through complex emotional conversations while keeping the focus on safety, understanding, and a clear path to care. Our team is registered with leading addiction networks and trained to support both substance abuse and co-occurring disorders. All Hader interventionists are AHPRA-registered clinicians or senior addiction support specialists with 5+ years of frontline experience.

We work with you to build trust, ease defensiveness, and help your family move forward together.

How do you prepare families before the intervention?

Preparation is one of the most critical parts of a successful intervention. We start with education — explaining the nature of addiction and the cycle of addictive behaviour — and then help families plan and rehearse what they say. We also address family dynamics that may have become dysfunctional due to substance use. Through this preparation, we strengthen the family’s voice and help empower them to hold space for change.

Preparation often includes:

  • Family consultation and goal-setting
  • Education on addiction and enabling behaviours
  • Scripting supportive and honest communication
  • Identifying consequences and boundaries
  • Coordinating treatment logistics and timing

Can we still do an intervention if the person lives in another state?

Yes, we regularly support families with loved ones living in different states. We offer remote pre-intervention planning and can conduct the intervention via videoconferencing if in-person travel is not possible. We also assist with transportation and treatment admissions across Australia. Many families are surprised at how effective these options can be with the right planning.

Intervention can work even from a distance when it's carefully planned and professionally facilitated.

Do you offer legal or court-mandated interventions?

Yes. We can support legal and workplace interventions when addiction is contributing to legal, employment, or custody issues. Our team works with solicitors, case workers, and employers to design a structured and legally appropriate plan that may support court outcomes or help avoid escalation. These interventions often serve as a bridge to sober living or other structured programs.

We help navigate court documentation and connect clients to addiction treatment and sober living options as part of the solution.

Is post-intervention support available for families?

Absolutely. The family’s journey doesn’t end when a loved one enters rehab — which is why we offer ongoing support tailored to your needs. This includes counselling, coaching, and education to help families heal, create healthy boundaries, and remain resilient throughout their loved one’s treatment. These services often continue well into the recovery phase, helping prevent relapse and build lasting change.

Support options may include:

  • Continued coaching with your intervention specialist
  • Access to family therapy and educational sessions
  • Guidance on navigating rehab milestones and relapse prevention
  • Resources to help families feel less isolated and more empowered
  • Support from our family intervention and aftercare team
  • 4-week family support program