Support designed for those who serve

DVA rehab for veterans and first responders

We offer trauma-informed, addiction-focused DVA rehabilitation for drug and alcohol addiction, funded fully by the Department of Veterans’ Affairs, in a supportive environment of peers who understand.

Take a self-assessment or speak to someone now, with no pressure to commit.

ANZAC Day tribute featuring a vintage Australian Army .303 rifle with slouch hat and rising sun badge, soldier’s dog tags, floral wreath, and the Australian flag in the background

Trauma-informed therapy for PTSD

Peer support with fellow frontline workers

24/7 medically supervised inpatient care

Fully DVA-funded for eligible clients

Veteran receiving trauma-informed counselling at The Hader Clinic, supported by an experienced therapist in a calm, professional setting
Focused care for those on the frontline

Rehabilitation that understands trauma, duty, and recovery

This program was built for people who’ve carried the weight of others — now it’s your turn to be supported. With expert trauma therapy, peer connection, and 24/7 clinical care, you don’t have to recover alone.

Who the program is for

Veterans, police, paramedics, firefighters, SES crews, and healthcare professionals struggling with addiction, trauma, or PTSD, including those supported by DVA.

How the program helps

By combining specialist trauma therapy, peer support, and holistic treatment, we create a safe space for healing, rebuilding, and reconnecting with what matters.

Why the program is effective

We treat both trauma and substance use together, with dedicated therapists, structured care, and a community of peers who truly understand your experience.

Everything you need to recover safely and with support

What’s included in our first responders and DVA rehab program

You’ll begin by detoxing at our private hospital in Geelong before moving to our inpatient residence in Essendon, where you’ll receive a personalised rehab plan that includes round-the-clock care, tailored trauma therapy, and access to holistic treatments.

  • 24/7 medical and psychiatric supervision
  • Daily trauma-focused therapy sessions
  • Peer group meetings for first responders and veterans
  • Equine therapy included for DVA-funded clients
  • Structured wellness, mindfulness, and fitness activities
  • Nutritional support and private en-suite accommodation
Recovery that builds in stages — with care at every step

A structured pathway that meets you where you are

Every person arrives with a different story. That’s why we guide you through four distinct stages — stabilising, healing, rebuilding, and planning ahead — with the right support at every turn.

Unsure where to start? Take a self-assessment or book a time to chat – both are 100% confidential.

Module
1

Initial trauma & addiction assessment

Duration:
3–5 days

We begin with a full medical detox (if required), trauma screening, and a psychological assessment to tailor your recovery journey.

  • Evaluation of PTSD symptoms and addiction history
  • Development of your personalised treatment plan
  • Introduction to trauma-informed care and your support team
Module
2

Therapy & recovery integration

Duration:
10–14 days

This phase focuses on evidence-based trauma therapy, supported by peer groups and alternative healing options.

  • Individual trauma-focused therapy and recovery coaching
  • Group sessions with veterans and first responders
  • Equine therapy, mindfulness, and physical wellness support
Module
3

Relapse prevention & wellness strategies

Duration:
7–10 days

We help you build the skills, insight, and emotional resilience you need to sustain recovery beyond your stay.

  • Relapse prevention planning and emotional regulation skills
  • Continued trauma counselling and wellness activities
  • Peer-led discussions and coping strategy workshops
Module
4

Reintegration & aftercare planning

Duration:
Final 5–7 days

We guide you through a structured transition into community-based recovery supports and future treatment pathways.

  • Discharge planning and referrals to outpatient or transitional care
  • Family support sessions and reintegration preparation
  • Long-term wellbeing strategies and aftercare check-ins
Built for veterans and first responders

How our DVA rehab outperforms others

When it comes to trauma-informed rehabilitation for veterans and frontline professionals, few providers offer the depth of clinical care, peer support, and DVA-funded access that the Hader Clinic provides.

Feature / Offering
Our Program
Most Competitor Programs
Dedicated DVA-funded inpatient rehab (no out-of-pocket cost)
Rare or partial funding
Private hospital facility with licensed trauma care
Mostly residential-only
Peer-only trauma groups for veterans and first responders
Rarely offered
Specialist PTSD therapy tailored to frontline experience
Generic trauma care common
Equine therapy included within hospital program
Recreational only, if available
Proven 85% PTSD symptom improvement in 90 days
No published outcomes
70% drug-free rate for first responders after 12 months
No recovery data disclosed
65% improvement in PTSD outcomes with equine therapy
Not clinically measured
50% increase in long-term sobriety through peer support
Peer groups uncommon
Personal training, mindfulness, and holistic therapies included
Often optional or add-on
Full dual diagnosis support (addiction + mental health)
Limited or not integrated
Transitional housing options exclusive to DVA clients
No structured step-down
Direct access to psychiatrists, psychologists, and nurses
Variable access or external referral
Transparent program structure and clinical outcome tracking
Limited or no public reporting
CONFIDENTIAL SELF-ASSESSMENT TOOL

Worried about your drinking, drug use, or mental health?

This short, confidential quiz takes less than two minutes and can help you make sense of what’s going on. Choose the category that feels most relevant to you — whether it’s alcohol, drugs, mental health, or a mix of concerns — and we’ll guide you through a few simple yes/no questions.

At the end, we’ll let you know if your answers suggest it might be time to consider rehab, and share safe, confidential options for getting started.

Take the quiz now
No hidden costs, no confusion — just clarity and support

How much does our first responders' rehab program cost?

If you’re eligible for DVA rehab, your entire stay is fully covered. Our admissions team can walk non-DVA clients through private or self-funded options.

$0

Fully funded for eligible DVA clients

No out-of-pocket costs with confirmed DVA cover. Other funding options available for non-DVA clients.

No hidden costs, no confusion — just clarity and support

How much does our first responders' rehab program cost?

If you’re eligible for DVA rehab, your entire stay is fully covered. Our admissions team can walk non-DVA clients through private or self-funded options.

$0

Fully funded for eligible DVA clients

No out-of-pocket costs with confirmed DVA cover. Other funding options available for non-DVA clients.

Support when you don’t have DVA coverage

Alternative funding options for your recovery

Not everyone arrives with a funding pathway in place, and that’s okay. In some instances, your employer may be able to sponsor your rehab, but whether you’re ineligible for DVA, waiting on confirmation, or need help exploring other options, we’re here to guide you through every step.

01

Private health insurance

Self-funding

Pay directly for your care

If you want fast access to our rehab services and prefer not to go through insurance or funding paperwork, self-funding is a straightforward way to secure your place and begin treatment immediately. Our team can walk you through the payment process and provide all required documentation.

Starting at $19,890 for a 28-day inpatient program.
  • No delays from external approvals
  • Full transparency around what’s included
  • Payment due prior to program commencement
  • Optional upgrades available (e.g., extended stays)
  • Ideal for professionals or families with financial flexibility
02

Self-funding

Superannuation

Use your super to fund rehab

You may be able to access your superannuation early on compassionate grounds if addiction or trauma has affected your ability to work. This option is common for first responders and veterans experiencing PTSD or substance use issues.

Varies by length of stay — our team will guide you.
  • Requires medical and psychological support letters
  • We assist with application documentation
  • Fast-track processing available in urgent cases
  • No need to deplete savings or take out a loan
  • Helps those between employment or recovering from injury
03

Superannuation access

Private health insurance

Reduce out-of-pocket costs with your insurer

If you’re not eligible for DVA but have private health insurance, we’ll help you check your level of cover and potential rebate. Many policies can offset thousands in rehab costs, especially for medically recognised treatment.

Final out-of-pocket cost depends on your policy.
  • Eligibility check handled by our admissions team
  • Some therapies and extras may not be covered
  • Requires payment of any excess and gap fees
  • Common providers: Bupa, Medibank, NIB, HCF
  • Fast access once coverage is confirmed
04

Payment plans

Payment plans

Spread the cost over time

If upfront costs are a barrier, we offer interest-free payment plans for eligible clients. This allows you to get the care you need now, while managing the financial side in a realistic and supportive way.

Flexible — tailored to your treatment length and needs.
  • No credit checks for most applicants
  • Payment plans arranged during admissions
  • Weekly, fortnightly, or monthly instalments
  • Helps bridge gaps when funding is delayed
  • Available alongside super or partial insurance
Why first responders and veterans choose us

The benefits of trauma rehab for frontline professionals

Our goal is to help you feel safe, understood, and strong again. With specialist care, peer connection, and long-term support, we walk with you every step of the way.

Care built for your reality

We understand the unique trauma first responders and veterans carry, and our holistic care is structured to meet you there.

Healing that goes deeper

Our program integrates trauma therapy, equine sessions, and holistic tools to help you rebuild from the inside out.

Recovery with people who get it

Peer groups made up of emergency workers and defence force personnel create a space of shared understanding and strength.

Support that keeps going

From inpatient rehab to transitional housing, we stay by your side, supporting reintegration and preventing relapse.

Understanding the path to care

Admission requirements for first responders and veterans

To access our DVA and first responders program, you’ll need to complete a pre-admission assessment and commit to a minimum 28-day inpatient stay. Our team will guide you every step of the way.

Eligibility criteria

Clients must complete a trauma and addiction assessment before admission to ensure the program is clinically appropriate and tailored to their needs. If you’re covered under DVA, full funding is available. If not, alternative options like private insurance or payment plans can be explored. Your willingness to engage in a structured and supported recovery environment is key.

  • Must have a history of frontline work (military, emergency services, healthcare)
  • Must commit to a minimum 28-day inpatient stay
  • Must participate in trauma and addiction pre-admission assessment

Steps to enrol

We’ve simplified the process to help you get the support you need quickly and without added stress. Once you reach out, our admissions team will assist with funding checks, clinical assessments, and program scheduling. For DVA clients, we’ll also manage your eligibility verification. Our focus is on removing barriers so you can start healing with clarity and support.

  • Contact us to speak with our admissions team
  • Complete your pre-admission assessment and funding check
  • Confirm your stay and enter a recovery-focused environment tailored to your experience

Take the next step toward recovery and stability

You’ve faced enough alone. If trauma, stress, or substance use is holding you back, reach out. We offer care that respects your service and supports your future.

Take a free online assessment

Take a quick, private quiz to see if rehab could help and explore safe support options.

Book a free chat

 Schedule a confidential call with a specialist at a time that suits you.

Call us now

 Speak to someone immediately for guidance and support.

Real experiences from those who’ve been there

Stories of recovery, resilience and hope

Every journey is different, but no one walks it alone. These are the voices of people who found support, reclaimed their lives, and proved that recovery is always possible.

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Compassionate care from experienced professionals

Meet the team behind your recovery

Our team includes trauma-informed therapists, medical staff, and peer support workers, all united by a shared mission to help you heal with dignity, respect, and understanding.

Andi Thania

Director

Andi Thania blends operational leadership and compassionate recovery coaching to help clients feel heard, supported, and empowered throughout their rehabilitation journey.

Richard Smith

CEO

The CEO of The Hader Clinic, with 39 years of expertise and personal experience, is committed to helping others through evidence-based, compassionate care.

Amy Singh

Director of Nursing

With 20+ years in mental health and AOD nursing, the Director of Nursing leads with compassion, inspiring her team, ensuring quality care, and maintaining a patient-centered approach.

Ryan Wood

Client Liaison Manager

As Client Liaison Manager, Ryan combines professional expertise and personal recovery experience, supporting clients and families in early recovery with a compassionate approach.

Dr Keflemariam Yohannes

Clinical Psychologist

Dr. Keflemariam Yohannes, Clinical Psychologist at Hader Private Hospital, specializes in holistic care, blending clinical expertise with compassionate understanding.

Rachael Paterson

Registered Psychiatric Nurse & Equine Assisted Psychotherapist

Rachael Paterson brings together professional clinical knowledge and the healing power of nature to help patients of all ages feel grounded, supported, and empowered in their recovery.

Jo Tyson

Quality and Safety

With 20+ years in mental health, the quality and safety leader at The Hader Clinic ensures a safe, supportive environment, maintaining high standards of patient care and staff support.

Vivienne Desmarchelier

Family Coordinator

Vivienne Desmarchelier supports families at Hader Clinic through holistic, inclusive care that acknowledges the vital role of connection, communication and shared healing in the recovery journey.

Peter El-Khouri

Program Coordinator

With nine years of sustained recovery, certifications in Alcohol and Other Drug (AOD) counseling (Cert IV in AOD), and Mental Health (Cert IV in Mental Health), Peter's \ profound expertise is matched by his lived experience. His journey began at The Hader Clinic in 2015, where he completed a life-changing 12-month program. Since then, he has dedicated eight years to The Hader Clinic, currently coordinating recovery programs at The Hader Private facility in Geelong.

Jakline Barkho

Program Manager

As a trusted guide for families navigating mental health challenges, Jackie uses her own recovery experience to provide support and understanding through the journey.

Silvana Scerri

Client Liaison Officer

Silvana serves as a compassionate Client Liaison Officer at The Hader Clinic, bringing a decade of invaluable experience in the Alcohol and Other Drugs (AOD) and mental health sector. Silvana's journey within the field began as a dedicated support worker at the females' Hader Clinic in Bacchus Marsh, where she extended unwavering support and care to individuals on their paths to recovery. Her dedication and expertise led her to take on the role of Program Coordinator at The Hader Clinic, further solidifying her commitment to assisting individuals in their recovery journeys.

Kirrily Warn

Administration and Finance Manager

Having walked the path of recovery as a client in 2007, Kirrily now contributes to the clinic’s success, holding dual qualifications in AOD & Mental Health and expertise in financial management.

Jacki Webb

Receptionist

85%

report significant PTSD symptom reduction after 90 days

70%

remain drug-free 12 months after completing treatment

65%

experience improved PTSD recovery outcomes with equine therapy

50%

increase in long-term sobriety through peer group recovery programs

Evidence of lasting impact

What real recovery looks like

Our trauma-informed rehab program doesn’t just treat symptoms — it creates meaningful, measurable change. From improved mental health to long-term sobriety, we help veterans and first responders rebuild lives of purpose, connection, and strength. These results speak for themselves.

View our sources below:
  • Internal data from 2024 rehab enquiries
  • Client follow-up surveys
Professional standards you can trust

Our accreditations and clinical credibility

Our DVA-funded programs are led by qualified AOD staff with experience in trauma, addiction, and veteran-specific needs. Care is aligned with the NSQHS Standards and monitored under the ACSQHC to ensure clinical safety, psychological support, and cultural respect for every veteran.

Healing the whole person, not just the symptoms

A holistic approach to long-term recovery

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A resident in one of our creative rehab programs, sitting in the garden and painting floral art.
The Hader Clinic’s team.
Experts who care, people who understand

A team built for your recovery journey

Our clinicians, therapists, and peer workers bring deep expertise and real compassion. Many have worked on the front lines, and all are here to guide you toward lasting recovery.

Two purpose-built locations in Victoria

Facilities designed for safety, comfort and recovery

Our Geelong hospital provides 24/7 medical support and specialist trauma care, while our Essendon clinic offers access to long-term recovery support, both built for healing and peace of mind. Our DVA residents can also book transitional housing at our dedicated Ocean Grove residence.

Inpatient Rehabilitation Program and Transitional Housing program.

Essendon
150-152 Cooper St, Essendon VIC 3040

Hospital Rehabilitation Centre for 28-Day Withdrawal & Detox Program.

Geelong
6-8 Townsend Road,St Albans Park VIC 3219
No waiting, no judgement — just help

Get an assessment and start planning your recovery

If you’re ready to get help — or help someone else take the first step — our team can provide a confidential, same-day assessment to guide you toward the right care.

Speak to someone who understands

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Know what to expect before you begin

FAQs about our DVA and first responders' rehabilitation

What if I’m a first responder but don’t have DVA cover?

If you're a police officer, paramedic, firefighter, or other frontline worker without DVA arrangements, you're still welcome to access the program through private funding, superannuation, or a payment plan. Our admissions team will help inform you of your options and guide you through the application process so you don’t have to navigate it alone.

Support is also available through:

  • Private health insurance
  • Self-funding
  • Financial assistance for low-income individuals

Can I get help if I’m still serving in my role?

Yes. Active service members — including Australian Defence Force personnel or working first responders — may access our treatment program with appropriate leave and a supportive referral. We work discreetly with employers and agencies to create a care arrangement that respects your privacy while supporting your recovery goals.

You’ll receive:

  • A tailored treatment plan that considers your current role
  • Coordination with DVA or relevant departments
  • Confidential care from staff who specialise in frontline trauma

What makes this program different from general rehab?

Our DVA and First Responders Program is tailored to the unique pressures of military and emergency service life. It’s not just a treatment centre — it’s a rehabilitation provider that specialises in trauma, operational stress, and the transition to civilian life. With DVA funding and dedicated peer groups, we offer a space where you’re not just understood — you’re surrounded by others who get it.

Distinctive features include:

  • Trauma-informed, veteran-specific therapy
  • Peer support groups made up of first responders
  • DVA-approved holistic care and specialist staff

Is the program confidential?

Yes. We prioritise your privacy throughout your stay. Whether you're a DVA client, an active service member, or a first responder in crisis, you’ll be treated with dignity and respect. All personal and health care information is protected under Australian privacy law and facility policy.

This includes:

  • Secure records
  • Confidential communication with outside professionals
  • Controlled access to your health information

What kind of support will my family receive?

We believe that healing includes the people who matter most. Families are part of the process, from education about trauma and addiction treatment to emotional support and reintegration planning. We offer resources to help your family understand what you’re going through and how they can be part of your recovery.

Support options include:

  • Family counselling
  • Psychoeducation workshops
  • Ongoing involvement in aftercare planning

What happens after I finish the program?

Once you complete your DVA rehabilitation program, we’ll help you transition into your next phase of recovery. Options may include transitional housing, outpatient care, or a tailored comprehensive aftercare plan. We work with you and your family to ensure stability, safety, and support as you return to regular living.

Post-rehab support may involve:

  • Follow-up sessions with your Hader care team
  • Referrals to community-based services
  • Wellness planning that supports long-term goals

How quickly can I be admitted?

If you already hold a Gold or White card, we can fast-track your admission once the assessment process is complete. Our team will work closely with DVA or other funding sources to approve care and confirm your eligibility. Timeframes depend on availability and the complexity of your needs.

What helps speed things up:

  • Having documentation ready
  • Completing your trauma and addiction assessments quickly
  • Working closely with our admissions staff from day one

Can I speak with someone who’s done the program?

Absolutely. We often connect incoming clients with past participants who’ve volunteered to share their experiences. These conversations can help clarify what to expect and offer hope at a time when you might need it most. Hearing directly from someone who has walked the path — and is now thriving — can help improve the quality of life for those just starting their journey.

We can also appoint a peer mentor to support you during early recovery — someone who knows firsthand what it’s like to face this kind of challenge and come out the other side stronger.