Committed to quality care

Rehab accreditation and quality standards

At The Hader Clinic, every rehab accreditation, registration, and partnership we hold exists for one reason: to protect the people in our care. We meet the highest national safety and quality health service standards so you can be confident you’re in the right place.

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Licensed private hospital under the Victorian Department of Health

NSQHS accredited for safety and quality in healthcare

ISO 9001:2015 certified for clinical governance and continuous improvement

AHPRA-registered clinical and allied health staff

What accreditation says about our care

Accreditation provides peace of mind and real protection

Our rehab accreditations are a sign of our commitment to providing high-quality rehabilitation services. It means our treatment centres, clinicians, and systems meet recognised national and international benchmarks for safety and ethics. Every certificate we hold represents a rigorous accreditation process we’ve gone through to ensure the highest quality of care, from inpatient detox support at our Geelong private hospital to long-term alcohol and drug rehabilitation programs at our Essendon residence.

  • Rehab facility accreditation under DHHS (Geelong private hospital)
  • NSQHS-accredited health service provider
  • ISO 9001:2015 certified for operational quality and risk management
  • Mental Health & Wellbeing Act 2022 compliant
  • Accredited by DVA and NDIS for public access to treatment services
  • Staffed by credentialed professionals through national accrediting bodies
Accreditation and certification overview

Recognised by national and international accrediting bodies

Each accreditation or certification we hold plays a vital role in maintaining the safety and integrity of our addiction treatment programs. These reflect our commitment to quality improvement and our alignment with Australian and international quality standards.

Victorian Department of Health Licence

As a registered private hospital (Reg. No. 2578), we meet facility accreditation standards for medical rehabilitation and inpatient detox treatment services.

ISO 9001:2015 Quality Management Certification

This global standard for service quality ensures our operational systems promote consistency, client safety, and continuous service development.

NSQHS Accreditation

We are accredited under the National Safety and Quality Health Service Standards — the national benchmark for healthcare safety, treatment outcomes, and client wellbeing.

Mental Health & Wellbeing Act Compliance

All of our programs meet state requirements for ethical delivery of addiction and mental health treatment. This protects your legal rights in residential and inpatient settings.

AHPRA-Registered Professionals

Our clinicians, including doctors, psychologists, nurses, and allied health staff, are accredited through national accrediting bodies, ensuring formal qualifications and ethical accountability.

DVA and NDIS Accreditation

We’re recognised as a provider of public and private hospital services under the Department of Veterans’ Affairs and the National Disability Insurance Scheme.

Built for safety, governed by law

Compliance is how we protect you

Our inpatient and residential environments are governed by the same standards that apply to public and private hospitals. We meet and exceed service quality expectations for addiction treatment centres — and we audit our processes regularly to keep getting better.

  • We maintain strict infection control protocols aligned with national health guidelines.
  • Medication handling procedures are managed by qualified clinical staff.
  • Our Geelong facility provides 24/7 medical and emergency staff coverage.
  • All facilities have secure access systems and VBA-compliant fire safety infrastructure.
  • We follow COVID-safe protocols including PPE usage, hygiene practices, and distancing where required.
  • Privacy is protected through full compliance with the Privacy Act 1988 and Health Records Act 2001.
  • Client records are managed with secure digital and physical storage procedures.
  • Ethical care is delivered through trauma-informed practice and informed consent policies.
  • We maintain a clear complaints and feedback system to improve care and accountability.
  • Staff receive ongoing training in clinical governance, safety, and risk management.
  • All practices are audited internally and externally to ensure continued compliance and improvement.
  • Emergency evacuation plans are rehearsed and displayed across all sites.
  • WorkSafe Victoria compliance ensures occupational health and safety standards are upheld.
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Do accreditations improve outcomes?

Rehab accreditation ensures safety and supports recovery

Independent accreditation can help addiction treatment facilities deliver safer, more effective care. At The Hader Clinic, we know that our rehab accreditation status directly supports the work we do every day: helping people overcome their addiction with structure, safety, and dignity.

83%

Clients sober 12 months after completing our accredited 90-day program 

97%

Clients said they felt respected, safe, and supported

Still have questions about our standards?

We’re here to explain how rehab accreditation, facility licensing, and professional governance protect the people we serve.

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Take a quick, private quiz to see if rehab could help and explore safe support options.

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Where our accredited rehab care happens

Two purpose-built, fully accredited rehab centres

Our rehabilitation facilities are accredited and structured to support inpatient detox, long-term drug rehab programs, and transition housing — all under the same commitment to quality care.

Inpatient Rehabilitation Program and Transitional Housing program

Essendon
150-152 Cooper St, Essendon VIC 3040

Hospital Rehabilitation Centre for 28-Day Withdrawal & Detox Program

Geelong
6-8 Townsend Road,St Albans Park VIC 3219
Accreditation is a foundation, not a finish line

See what accredited care feels like

Our clients tell us that the safety, respect, and structure they felt here changed everything. Explore their experiences in accredited, trauma-informed environments.

Holistic care, professionally delivered

How we integrate accreditation with whole-person healing

Providing high-quality rehabilitation services for alcohol and drug substance use disorder means treating your emotional, cognitive, physical, social and psychological needs.

Meet the team behind our standards

Clinically qualified, personally committed

Our addiction counsellors have maintained long-term sobriety, allowing them to provide the highest quality of care across all of our substance abuse treatment services

Our mission behind every certificate

Accreditation reflects our values

Every accreditation we hold supports the values we live by: safety, dignity, transparency, and meaningful recovery. That’s what accreditation ensures — not just quality, but care.

Ready to take the next step?

Let’s talk about how we can support your recovery

Whether you’re exploring programs or checking accreditation details, we’re here to help with clear answers and compassionate, confidential support.

Speak to someone who understands

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