You don’t have to wait for rock bottom

Alcohol and drug abuse intervention program

Intervention is about hope, not confrontation. Our substance abuse intervention programs help families take that critical first step when a loved one is struggling with addiction but won’t accept help on their own.

Take a self-assessment or speak to someone now, with no pressure to commit.

Woman embracing her partner after a heartfelt intervention at home, offering support and encouragement as he agrees to seek help for addiction.

Professionally led interventions

Tailored to your loved one’s needs

Support for families and employers

Available in person or remotely

Young man sitting with his head in his hands during a family-led intervention, surrounded by supportive loved ones encouraging him to take the first step toward recovery.
A safe, structured path toward change

Compassionate interventions to help loved ones accept rehab

Our substance abuse intervention program provides expert guidance, emotional support, and a clear plan to help individuals facing serious consequences from substance use. We work with families to create a structured, non-judgemental conversation that opens the door to treatment and recovery.

Who the intervention program is for

We support families, friends, employers, and legal advocates who are concerned about someone’s safety, well-being, or resistance to treatment.

How an intervention can help

With professional guidance, families can speak openly, set boundaries, and offer real help — all in a safe space that encourages the person to accept treatment.

Why our approach works

Our trained specialists use proven strategies rooted in lived experience, empathy, and structure, helping over 80% of clients enter treatment following intervention.

What families can expect

A complete support service, from first call to treatment entry

We take care of every stage, from planning and preparation to the intervention itself and follow-up support, so you and your loved one never have to face this process alone.

  • Pre-intervention consultation to understand the situation
  • Personalised intervention strategy tailored to your loved one
  • On-site delivery by trained specialists
  • Immediate admission into rehab programs if the individual agrees
  • Ongoing support for families after the intervention is complete
  • Guidance on boundaries, communication, and relapse prevention
How the process works

A clear, compassionate structure you can count on

We understand how overwhelming it can be to navigate a loved one’s addiction. That’s why our intervention process is built around clarity, safety, and professional guidance — so you can focus on helping someone take their first step toward recovery.

Unsure where to start? Take a self-assessment or book a time to chat – both are 100% confidential.

Module
1

Education & preparation

Duration:
1–3 days

We begin by guiding families, employers, or legal representatives through the foundations of addiction, enabling, and recovery. This stage provides the emotional grounding and practical understanding needed to approach the intervention with clarity and care.

  • One-on-one consultation with an experienced interventionist
  • Education on substance use, boundaries, and support
  • Emotional coaching for family members and support network
Module
2

Intervention planning

Duration:
2–5 days

We work with you to build a carefully structured plan tailored to your loved one’s behaviour, personality, and situation. This includes choosing a setting, scripting the conversation, and preparing for different outcomes.

  • Tailored strategy based on family dynamics and client readiness
  • Selection of location (home, workplace, or neutral site)
  • Rehearsal and preparation for the formal intervention
Module
3

Intervention execution & treatment transition

Duration:
1 day (plus immediate transition)

The formal intervention is conducted by a trained specialist who leads the conversation and provides the support necessary to keep it grounded and constructive. If the person accepts treatment, we organise admission on the spot.

  • Specialist-led intervention in a private, safe setting
  • On-site support to manage emotional responses
  • Seamless transition into medically supervised detox or residential rehab
Module
4

Post-intervention support

Duration:
Ongoing

We remain available to support the family or support network with guidance, emotional coaching, and relapse prevention planning — because recovery doesn’t end with admission.

  • Continued education and check-ins with the family
  • Support in maintaining healthy boundaries and expectations
  • Optional involvement in aftercare planning and services
How we measure up

Why our intervention program stands apart

We go beyond standard intervention services — offering professionally led, highly personalised programs with a proven success record, immediate treatment pathways, and ongoing family support even if the client does not enter into a program.

Feature / Offering
Our Program
Most Competitor Programs
Led by intervention specialists with lived recovery experience
Rarely lived-experience led
Structured planning for families and employers
Group-based or templated planning
Tailored intervention strategy for every case
<35% offer case-by-case planning
80% treatment acceptance rate
Few publish success data (<30%)
Immediate admission into Hader rehab on acceptance
Referral delays or separate processes
Post-intervention aftercare and family coaching
Follow-up support <50% of services
Remote (telehealth) and in-person options available
~40% offer remote access
Legal and workplace coordination included where needed
Few offer formal coordination
Family relapse prevention and boundary coaching included
Minimal family support offered
Interventionists trained in addiction and mental health care
Standard counsellors used
Support for urgent and court-mandated interventions
Rare or not advertised
Structured preparation and rehearsal with families
Often skipped or informal
Transparent processes and realistic expectations set upfront
Success claims often vague
Integration with Hader Clinic’s full inpatient and outpatient programs
External referrals only, no direct integration
CONFIDENTIAL SELF-ASSESSMENT TOOL

Worried about your drinking, drug use, or mental health?

This short, confidential quiz takes less than two minutes and can help you make sense of what’s going on. Choose the category that feels most relevant to you — whether it’s alcohol, drugs, mental health, or a mix of concerns — and we’ll guide you through a few simple yes/no questions.

At the end, we’ll let you know if your answers suggest it might be time to consider rehab, and share safe, confidential options for getting started.

Take the quiz now
Cost transparency and flexible options

How much does an intervention cost?

Intervention prices vary depending on the type, location and level of support needed. While private insurance won’t cover it, we do have other solutions for you.

From $600

Total intervention support

Our Family Intervention Package includes four weeks of structured support, counselling, and facilitation to help loved ones prepare for and carry out a guided intervention.

Up to full coverage for treatment

Insurance coverage

While the intervention isn’t covered by private health, many insurance policies do cover treatment that follows. We’ll help you explore your options.

Funding support available

Your final cost

If your loved one enters treatment, we may be able to offer support options or package fees. Talk to our team about what's possible in your situation.

Cost transparency and flexible options

How much does an intervention cost?

Intervention prices vary depending on the type, location and level of support needed. While private insurance won’t cover it, we do have other solutions for you.

From $600

Total intervention support

Our Family Intervention Package includes four weeks of structured support, counselling, and facilitation to help loved ones prepare for and carry out a guided intervention.

Up to full coverage for treatment

Insurance coverage

While the intervention isn’t covered by private health, many insurance policies do cover treatment that follows. We’ll help you explore your options.

Funding support available

Your final cost

If your loved one enters treatment, we may be able to offer support options or package fees. Talk to our team about what's possible in your situation.

Help is within reach

Funding options for intervention support

We’ll guide you through every available funding option — whether you’re paying privately, using insurance, or seeking financial assistance. You won’t have to figure it out alone.

01

Private health insurance

Self-funding

Pay privately for fast access

Self-funding is the most direct way to book an intervention and begin support immediately. It allows for full flexibility in timing, location, and approach — and can often be arranged within 48 hours of your first call.

From $600 for a structured 4-week Family Intervention Package.
  • Ideal for families ready to take urgent action
  • No insurance approval or wait times required
  • Fully confidential and discreet
  • Flexible scheduling and location options
  • Payment due prior to intervention delivery
02

Self-funding

Payment plans

Spread the cost over time

For families who need help now but want to pay in instalments, we offer structured payment plans. Our admissions team will work with you to create a manageable financial plan that suits your situation.

  • No credit checks or complicated approvals
  • Flexible duration and repayment frequency
  • Can be paired with rehab program costs
  • Available for in-home and remote interventions
  • Plans are finalised during intake
03

Superannuation access

Private health insurance

May assist with treatment admission

While health insurance does not cover the cost of the intervention itself, it may reduce the overall cost of treatment if your loved one agrees to enter rehab afterwards. We can help you check your coverage.

Intervention is self-funded — insurance may cover rehab.
  • Coverage varies by provider and policy
  • Most providers (e.g., Bupa, Medibank) offer partial cover
  • Requires private hospital cover with psychiatric services
  • Our team can help you confirm benefits
  • Rebates applied to post-intervention rehab
04

Payment plans

Superannuation

Early access for treatment support

If your loved one agrees to rehab, you may be able to access superannuation to fund their program. We’ll help you understand if you meet the eligibility and walk you through the application process.

Intervention must be paid upfront; super may fund rehab.
  • Access through the ATO’s compassionate release of super
  • Requires GP and addiction specialist support
  • Can be arranged quickly with correct documentation
  • Covers medical and rehab-related costs
  • Helps reduce long-term financial burden
Support that creates real change

Why our intervention program makes a difference

Our drug and alcohol intervention programs are structured, compassionate, and built to create the best possible chance for a loved one to enter treatment and begin recovery.

Specialist-led conversations

Our interventions are led by trained addiction professionals who know how to guide difficult moments

Built for family support

We help you support your loved and protect your own well-being with boundaries and communication

Fast access to treatment

We can arrange same-day admission into one of our inpatient or outpatient programs

Options for every situation

Whether at home, the workplace or via video call, we offer flexible intervention formats

What you need to know

Admission requirements for interventions

Getting started is simple: we just need a family member, employer, or legal representative to initiate the process. From there, we guide you every step of the way.

Check your eligibility email and phone - call to action - link to CL web enquiry form

Eligibility criteria

Intervention services are available for individuals experiencing serious challenges with substance use who are resistant to treatment or unaware of its necessity. These clients are often at high risk of medical, legal, or relational consequences and require professional guidance to take the first step.

  • The individual must be actively using substances and at risk of serious harm
  • A family member, employer, or legal representative must initiate the process
  • If court-ordered, supporting documentation is required prior to planning

Steps to enrol

Enrolling in our intervention program begins with a conversation. Once you reach out, we assess your situation, help you prepare for the intervention, and coordinate every step, including a direct transition into treatment if the person agrees to attend. You won’t be left to figure it out alone — we’re with you from planning to aftercare.

  • Contact our admissions team to explain your situation and concerns
  • Complete a pre-intervention consultation and planning session with a specialist
  • Set a date for the intervention and prepare for possible same-day treatment admission

Speak to someone who can help — today

You don’t have to navigate this alone. Our intervention team can guide you through every step with care, clarity, and the support your loved one needs.

Take a free online assessment

Take a quick, private quiz to see if rehab could help and explore safe support options.

Book a free chat

 Schedule a confidential call with a specialist at a time that suits you.

Call us now

 Speak to someone immediately for guidance and support.

Stories of courage and change

Real families, real turning points

When families take the brave step to intervene, lives can change. These stories reflect the strength it takes to reach out — and the hope that recovery brings.

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Compassionate expertise behind every intervention

Meet the people who make recovery possible

Behind every successful intervention is a team that understands what’s at stake. Our addiction specialists combine lived experience with clinical expertise to help families navigate complex, emotional situations with care, clarity, and calm.

Andi Thania

Director

Andi Thania blends operational leadership and compassionate recovery coaching to help clients feel heard, supported, and empowered throughout their rehabilitation journey.

Richard Smith

CEO

The CEO of The Hader Clinic, with 39 years of expertise and personal experience, is committed to helping others through evidence-based, compassionate care.

Amy Singh

Director of Nursing

With 20+ years in mental health and AOD nursing, the Director of Nursing leads with compassion, inspiring her team, ensuring quality care, and maintaining a patient-centered approach.

Ryan Wood

Client Liaison Manager

As Client Liaison Manager, Ryan combines professional expertise and personal recovery experience, supporting clients and families in early recovery with a compassionate approach.

Dr Keflemariam Yohannes

Clinical Psychologist

Dr. Keflemariam Yohannes, Clinical Psychologist at Hader Private Hospital, specializes in holistic care, blending clinical expertise with compassionate understanding.

Rachael Paterson

Registered Psychiatric Nurse & Equine Assisted Psychotherapist

Rachael Paterson brings together professional clinical knowledge and the healing power of nature to help patients of all ages feel grounded, supported, and empowered in their recovery.

Jo Tyson

Quality and Safety

With 20+ years in mental health, the quality and safety leader at The Hader Clinic ensures a safe, supportive environment, maintaining high standards of patient care and staff support.

Vivienne Desmarchelier

Family Coordinator

Vivienne Desmarchelier supports families at Hader Clinic through holistic, inclusive care that acknowledges the vital role of connection, communication and shared healing in the recovery journey.

Peter El-Khouri

Program Coordinator

With nine years of sustained recovery, certifications in Alcohol and Other Drug (AOD) counseling (Cert IV in AOD), and Mental Health (Cert IV in Mental Health), Peter's \ profound expertise is matched by his lived experience. His journey began at The Hader Clinic in 2015, where he completed a life-changing 12-month program. Since then, he has dedicated eight years to The Hader Clinic, currently coordinating recovery programs at The Hader Private facility in Geelong.

Jakline Barkho

Program Manager

As a trusted guide for families navigating mental health challenges, Jackie uses her own recovery experience to provide support and understanding through the journey.

Silvana Scerri

Client Liaison Officer

Silvana serves as a compassionate Client Liaison Officer at The Hader Clinic, bringing a decade of invaluable experience in the Alcohol and Other Drugs (AOD) and mental health sector. Silvana's journey within the field began as a dedicated support worker at the females' Hader Clinic in Bacchus Marsh, where she extended unwavering support and care to individuals on their paths to recovery. Her dedication and expertise led her to take on the role of Program Coordinator at The Hader Clinic, further solidifying her commitment to assisting individuals in their recovery journeys.

Kirrily Warn

Administration and Finance Manager

Having walked the path of recovery as a client in 2007, Kirrily now contributes to the clinic’s success, holding dual qualifications in AOD & Mental Health and expertise in financial management.

Jacki Webb

Receptionist

80%

of interventions result in the individual agreeing to treatment

50%

higher success rate when interventions are family-led and professionally supported

40%

increase in long-term recovery success with intervention-based entry

60%

reduction in relapse risk when families receive post-intervention coaching

Real results, backed by experience

Outcomes that show what’s possible

Our intervention program opens the door to treatment and lays the foundation for lasting recovery. With a focus on support, structure, and action, we help families move forward with confidence.

View our sources below:
  • Internal data from 2024 rehab enquiries
  • Client follow-up surveys
Committed to safe, effective care

Our accreditations

Our interventions are facilitated by trained AOD specialists who understand the complexity of addiction and family dynamics. We follow best-practice guidelines informed by the NSQHS Standards and ACSQHC principles, offering safe, compassionate guidance to help your loved one take the first step toward treatment.

Support that sees the whole person

Our holistic approach

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Close-up of a mother, father, and daughter standing barefoot on a wooden floor at sunset, their feet touching as they enjoy a quiet, joyful moment together — reflecting the healing and connection made possible after a successful intervention and recovery journey.
The Hader Clinic’s team.
People who care because they’ve been there

Our team

From our interventionists to our clinical leads, our team brings compassion, experience, and honesty to every conversation. Many know firsthand what recovery takes and what makes it possible.

Support where and when you need it

Facilities and locations

Once someone agrees to get help, we make sure there is a clear and immediate next step. Depending on their needs, we can support admission into our Geelong hospital for medically supervised detox, or directly into our residential rehab program in Essendon. Both locations offer safe, structured care, allowing treatment to begin without delay after the intervention.

Inpatient Rehabilitation Program and Transitional Housing program.

Essendon
150-152 Cooper St, Essendon VIC 3040

Hospital Rehabilitation Centre for 28-Day Withdrawal & Detox Program.

Geelong
6-8 Townsend Road,St Albans Park VIC 3219
Take the first step

Get an immediate assessment

If you’re worried about someone you care about, we can help. Speak to our intervention specialists for advice, support, and a path forward — starting today.

Speak to someone who understands

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Get clarity on next steps

FAQs about our drug and alcohol addiction interventions

How does a typical intervention unfold from start to finish?

A typical alcohol or drug intervention at Hader Clinic is a carefully structured process designed to give families the best possible chance of helping a loved one get help. It begins with preparation and education, followed by the intervention itself, and ideally, immediate transition into treatment. An effective intervention may lead to a powerful shift in perspective for the person struggling with addiction. We emphasise creating a compassionate, evidence-based treatment plan that aligns with the family's goals and the individual's unique circumstances.

  • Step 1: Pre-intervention consultation with the family to assess the situation and educate them on addiction and mental health
  • Step 2: Collaborative planning session to facilitate a tailored strategy with input from an experienced clinician
  • Step 3: The formal intervention is held at a neutral, home, or workplace location where the individual is invited to participate in the intervention
  • Step 4: If the individual agrees to enter care, our team coordinates immediate transfer to one of our treatment centres, where services may include alcohol and drug help or dual diagnosis treatment
  • Step 5: The family receives post-intervention guidance, including access to our family program and ongoing support designed to help your family rebuild healthy dynamics

What if the person refuses help during the intervention?

Not every person agrees to treatment during the intervention — but that doesn’t mean it has failed. The process often plants a seed; many people reach out for support days or weeks later. We empower families with the tools and language they need to continue encouraging their loved ones while protecting their own well-being. In some cases, repeat attempts or legal support may be appropriate. Addiction and mental health challenges are complex, and our role is to continue to guide families even when the first attempt doesn’t go to plan.

Our team also helps you create boundaries and follow-up strategies to continue supporting change. We’ll do this during our 4-week family support program.

Can you do the intervention at our home or workplace?

Yes, we offer flexible options to meet your family’s needs. Interventions can be held in the home, workplace, or neutral setting — wherever feels safest and most appropriate. For long-distance or travel-restricted situations, we also offer remote video-based options. This level of flexibility allows us to accommodate situations where traditional rehabs or treatment centres may be out of reach.

What matters most is creating a calm, private space that supports honest conversation and clarity.

What kind of professionals lead the intervention?

A qualified specialist leads every intervention with lived experience and professional training in substance use, addiction, and family dynamics. These clinicians are skilled in guiding families through complex emotional conversations while keeping the focus on safety, understanding, and a clear path to care. Our team is registered with leading addiction networks and trained to support both substance abuse and co-occurring disorders. All Hader interventionists are AHPRA-registered clinicians or senior addiction support specialists with 5+ years of frontline experience.

We work with you to build trust, ease defensiveness, and help your family move forward together.

How do you prepare families before the intervention?

Preparation is one of the most critical parts of a successful intervention. We start with education — explaining the nature of addiction and the cycle of addictive behaviour — and then help families plan and rehearse what they say. We also address family dynamics that may have become dysfunctional due to substance use. Through this preparation, we strengthen the family’s voice and help empower them to hold space for change.

Preparation often includes:

  • Family consultation and goal-setting
  • Education on addiction and enabling behaviours
  • Scripting supportive and honest communication
  • Identifying consequences and boundaries
  • Coordinating treatment logistics and timing

Can we still do an intervention if the person lives in another state?

Yes, we regularly support families with loved ones living in different states. We offer remote pre-intervention planning and can conduct the intervention via videoconferencing if in-person travel is not possible. We also assist with transportation and treatment admissions across Australia. Many families are surprised at how effective these options can be with the right planning.

Intervention can work even from a distance when it's carefully planned and professionally facilitated.

Do you offer legal or court-mandated interventions?

Yes. We can support legal and workplace interventions when addiction is contributing to legal, employment, or custody issues. Our team works with solicitors, case workers, and employers to design a structured and legally appropriate plan that may support court outcomes or help avoid escalation. These interventions often serve as a bridge to sober living or other structured programs.

We help navigate court documentation and connect clients to addiction treatment and sober living options as part of the solution.

Is post-intervention support available for families?

Absolutely. The family’s journey doesn’t end when a loved one enters rehab — which is why we offer ongoing support tailored to your needs. This includes counselling, coaching, and education to help families heal, create healthy boundaries, and remain resilient throughout their loved one’s treatment. These services often continue well into the recovery phase, helping prevent relapse and build lasting change.

Support options may include:

  • Continued coaching with your intervention specialist
  • Access to family therapy and educational sessions
  • Guidance on navigating rehab milestones and relapse prevention
  • Resources to help families feel less isolated and more empowered
  • Support from our family intervention and aftercare team
  • 4-week family support program