What our clients and families say

Reviews that reflect real recovery

Hear from real people — our clients and their loved ones — who found support, safety, and meaningful change at The Hader Clinic. Their words speak for themselves.

Take a self-assessment or speak to someone now, with no pressure to commit.

Feedback from clients, families, and referrers

Testimonials about care, outcomes, and support

Reflections from people with lived experience

Outcomes that speak for themselves

Words that stay with us

A glimpse into what recovery feels like

The right words, at the right moment, can shift something. This reflection is just one example of what recovery looks like, and at what’s possible.

All of our testimonials

Honest feedback from real people

These five-star reviews reflect the voices of people who felt genuinely seen, heard, and cared for, not just during treatment, but in how they were treated as human beings.

My brother in law was an ice addict for 5 years. We found The Hader Clinic through searching online on google. We called the clinic and made an appointment. The staff was helping us a lot to understand better about an addict. My brother in law did the ninety days program and has been cleaned ever since. The staffs are very helpful and I really recommend The Hader for your love one.

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Dyahayu S

Over the past 2 years I have referred 3 clients to The Hader Clinic and all of them successfully completed the program and are now back and getting on with their lives. The team are caring professionals who understand addiction.

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Graeme A

I struggled with drug addiction and many other addictive behaviours for the majority of my life and I couldnt see a way out of that life style, I thought I was destined to be like this for ever. This wasn't until I went to The Hader Clinic 22 and half months ago where they provided me with a safe environment to deal with my drug addiction and life struggles I had been experiencing. Having other clients who have go through similar struggles as I was experiencing, this really helped me identify that there are people out there with the same struggles I've been having who could help me.The constant support I received from the professionally trained support staff and professional counselors I was able to see a new way of life for the first time in my life, A life without out drugs and alcohol seemed possible. Thanks to The Hader Clinic after doing 1 year of treatment which consisted of 3 months of residential treatment and 9 months of a half way program Ive got a new out look on life and I've been clean from all mood and mind altering substances since entering treatment 22 and half months ago.

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Peter E

I learnt at The Hader clinic that i needed to set boundaries with my loved one and their addiction. I could stop enabling and being part of their addiction, separating my love for them and my disgust in the addiction. the Hader clinic gave us as a family a clear pathway to recover as an entire family and my partner who spent 10 years slowly destroying himself and his family - is now 3 years clean, working full-time and most importantly a great dad. Thanks to the team at the Hader Clinic. We are all very grateful.

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Jake M

The Hader Clinic taught me how to maintain recovery not just get clean. After 15 years battling addiction I’d given up on treatment services and I’d given up on myself. I’d been in several reputable rehabs which helped me to clean up for a while but it never lasted. When I got to Hader I was out of ideas. Their program saved my life. And helped me fundamentally change my life. Through a tough program, led by staff who’ve all lived the horrors of addiction, I was forced to finally confront my demons. They loved me through the pain and then showed me a way out of the isolation of my addiction. Most of all I got a new perspective on the journey of recovery and what it really takes to live life again after addiction. Forever indebted to the Clinic for its gift of recovery.

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Anonymous

12 months ago our family had run out of options. Our daughter had been addicted for years and we had tried everything to help her. We feared the worst was going to happen at anytime. A late night phone call to The Hader Clinic changed all our lives. Our daughter was admitted the next day and spent 3 months in The Hader program. 12 months on and we just celebrated a year clean and sober!! Thank you to the team at The Hader Clinic.

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Zara M

I came into the Hader Clinic emotionally & physically exhausted & at my lowest point in life. With the love & support of my family especially my brother they wanted the best possible treatment for me as a struggling addict and found the Hader Clinic. I did intensive treatment for 3 months at the Women’s retreat & continued therapy at a transitional accommodation for another 3 months. It was tough because I dealt with raw emotions & feelings that I usually would suppress with my addiction. In the 6 months that I was at the Hader Clinic I participated in my treatment with the support & help of the staff & the community. It’s not easy & there will be many challenges where it will bring the best & the worst in you...however it’s worth fighting the demons within you. It’s a life changing experience. I’ve learnt to build a solid foundation & been clean 2 years & 10 months continuing...no amount of money can replace that. My loved ones have me back in their life’s.. more understanding with gratitude in my heart. Thank you again to the staff & community at the Hader Clinic.

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Trish

This place saved my life. 7 years clean today!! Couldn't have done it without starting out at Hader. It may seem challenging at first, but this program works - long term! I am living proof of this. Thank u again

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Jade M

I cannot recommend The Hader Clinic enough. This is the rehab I chose when my husband was struggling with drug addiction. The support, professionalism and respect shown to both my husband and I is second to none. I cannot thank this place enough. 2 years on, not only has my husband gained a clean start at life again but has also found lifelong friends and a fantastic support network to help him continue on this path. Well done to all the staff. Results and success rates speak for themselves.

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Renee R

A fantastic Rehabilitation Program aimed at targeting all the main factors that contribute to addiction - Mental, Physical and Spiritual. The program provided is run by a highly trained and professional staff. The retreat at Bacchus Marsh provides clients with a calm and serene atmosphere to carry out their healing journey with others in the Therapeutic Community. They also have another community in another major centre of Victoria, which is closer to the central hub. All staff who work for Raymond Hader have personal experience with addiction - which means that they bring to the table a depth of empathy and understanding that it is hard to find anywhere else. Treatment outcomes are extremely good and the Clinic provides extensive family support so that the clients and families affected can all heal together. One of the most important factors relating to any treatment of drug and alcohol addiction is after-care. Specifically - the period immediately after the 90 day stay at the retreat. Raymond Hader offer various exceptional after-care treatment options to suit the needs of everyone. The 12 step model of recovery has been proven to be extremely effective world-wide. Alcoholics Anonymous and Narcotics Anonymous both have a worldwide cultivation of meetings - creating a network of support for any recovering addict/alcoholic to draw strength from anywhere in the world. On top of all of that, your initial consultation is free. If you or someone you know wants to use drugs - that is their business. If you or someone you know needs help to stop - Hader can help.

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S K

This place has saved my life. I checked myself into Hader when I was in a very bad place. I have now just completed a 6 month program and I couldn't be happier, I have all my family and friends back and I have got the taste for recovery again. special thanks to the office staff and the rehab staff for helping me along my journey. they have all been amazing since day 1. thanks again x

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Brock T

From other reviews I see that this program offers challenges....challenges required to create change. From personal experience this program creates the space for miracles to happen. To any prospective client I would say go in with the attitude to be willing to change EVERYTHING. I have seen too many lives transformed by The Hader Clinic to deny its effectiveness in creating a space for recovery to happen. If you give it your best, follow direction, and not leave before the miracle there is no reason why you can’t finally live up to your true potential. Good luck guys!

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Damian L

Me and my family have nothing but positive things to say about this program. Right from the beginning with the support we received from the team, through to the professional treatment our loved one has received - we couldn't be happier. He is the happiest we have ever seen him and fully committed to living life in recovery. The facilities are clean, the staff are professional and caring and the support we have received as a family is second to none. Thank you thank you thank you Hader team, we have our friend back!!

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Grace M

Had a great experience in Hader, Support workers were very knowledgeable and caring, even when some rules were broken (by Me), they understood. Highly recommend Hader to anybody going through addiction. From the nurses through to the support workers you feel loved and that they genuinely care.

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Edward L

83%

Clients sober after 12 months

97%

Clients felt safe and supported

90%+

Long-term program completion

3 days

Average from enquiry to admission

‍EVIDENCE-BASED RESULTS

The results behind the words

Client and family feedback gives us insight into the emotional impact of care. But we also track data. These results reflect the strength of our programs, our clinicians, and the trust our clients place in us. Every number here represents someone who came through crisis and chose to recover.


Sources

Internal data from 2024 rehab enquiries
Client follow-up surveys

Let’s talk about your next step

If you’re looking for real support, the kind that could change your life, we’re here. Whether you’re ready to take the first step or just want to ask questions, get in touch.

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Two locations, one shared mission

Purpose-built facilities that support recovery

In Geelong, clients begin their journey with medically supported detox in our private hospital. In Essendon, many continue in our residential rehab program, where daily therapy and structured routine support deeper healing. For those moving forward, our transitional housing offers continued stability and support during early independence.

Inpatient Rehabilitation Program and Transitional Housing program

Essendon
150-152 Cooper St, Essendon VIC 3040

Hospital Rehabilitation Centre for 28-Day Withdrawal & Detox Program

Geelong
6-8 Townsend Road,St Albans Park VIC 3219
Care that’s verified

Trusted, accredited, and nationally recognised

Our programs are fully licensed and accredited under NSQHS and ISO 9001:2015, delivered by AHPRA-registered clinicians with a focus on safety, trust, and outcomes.

Care that treats the whole person

Holistic care that supports lasting change

We combine clinical structure with emotional safety and reflective practice to support long-term healing — physically, mentally, and emotionally.

The people behind the praise

A team our clients trust

Behind every testimonial is a team of people who show up with compassion, skill, and integrity, many of whom have lived experience of recovery themselves.

The values behind the care

Why we do what we do

We believe everyone deserves a chance to recover. Our mission, values, and story guide how we treat people and why so many people trust us with their care.

Ask your questions, at your pace

Start your recovery conversation here

We’re here to help with clarity, honesty, and care. No pressure. Just real people ready to talk when you’re ready to reach out.

Speak to someone who understands

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