Support for professionals, carers, and referrers

Referring a client to addiction rehabilitation

If you have a client in need of substance abuse treatment, we can support your referral. We provide timely access to residential alcohol and drug rehab, with confidential assessment, detox planning, and coordinated admissions.

Take a self-assessment or speak to someone now, with no pressure to commit.

A clinician assessing a patient who may be suffering from addiction

Clinically led residential rehabilitation

Medically supervised detox and withdrawal

Structured programs with proven outcomes

Accredited facilities and experienced staff

A therapist, during a session, with her laptop sitting beside a man on a sofa.
Clear referral pathways and coordinated care

Supporting clients through a rehab referral

A coordinated referral to residential rehabilitation supports client safety, engagement, and treatment outcomes. We work collaboratively with referring health professionals, carers, and community services to facilitate timely access to appropriate care.

We also offer a stepped range of rehabilitation options, including intensive outpatient and non-residential programs. This allows referrers to align treatment pathways with individual clinical needs and risk profiles.

  • Residential rehabilitation in Victoria for adults with alcohol and other drug dependence.
  • Residential withdrawal and detoxification, delivered with appropriate clinical oversight.
  • Stepped treatment options, including intensive outpatient and non-residential programs.
Structured treatment and the path to recovery

Why rehab can work for your client

Residential rehab provides a safe, medical, and therapeutic environment for alcohol and other drug use. Clients step away from triggers and focus on recovery through structured treatment programs in Australia.

Key benefits of residential rehabilitation

  • Residential programs provide a safe, medical environment to support withdrawal management and reduce health risks.
  • Each treatment program follows a therapeutic structure, helping clients attend, complete, and engage in recovery routines.
  • Specialist teams counsel clients on substance use, mental health, and independent strategies for long-term recovery.
  • Residential rehab protects privacy, allowing clients to seek treatment discreetly without employment or community pressure.
  • Programs adapt to each circumstance, supporting young people and adults based on need, availability, and recovery goals.
  • Rehab builds connection through aftercare and referrals, supporting clients who choose recovery after a 12-week program.
CONFIDENTIAL SELF-ASSESSMENT TOOL

Worried about your drinking or drug use?

This short, confidential quiz takes less than two minutes and can help you make sense of what’s going on. Choose the category that feels most relevant to you — whether it’s alcohol, drugs, or a mix of concerns — and we’ll guide you through a few simple yes/no questions.

At the end, we’ll let you know if your answers suggest it might be time to consider rehab, and share safe, confidential options for getting started.

Take the quiz now
All of our testimonials

Honest feedback from real people

These five-star reviews reflect the voices of people who felt genuinely seen, heard, and cared for, not just during treatment, but in how they were treated as human beings.

The Hader clinic changed my life. I’ve been sober for over two years thanks to the Hader clinic and their wonderful staff. I cannot thank them enough for the support they gave me while I was in their care. At the darkest time in my life the Hader clinic helped me turn my life around and helped me become the person that I wanted to be. I will forever be grateful for everything they did for me and the lessons they taught me. Truly a wonderful place for anyone trying to get sober and stay sober.

Read more
James Graesch
James Graesch
May 29, 2024

The staff at the Hader Clinic are absolutely unbelievable and have helped me so much in my recovery great rehab with a fantastic program

Read more
Stavros Tsimbidas
Stavros Tsimbidas
January 23, 2024

I highly recommend the Hader Clinic it change my life. Jakline, Peter and all staff are compassionate and understanding. I'm forever grateful to Hader.

Read more
David Braione
David Braione
December 4, 2022
OUR PROCESS

How it works

Step1

Assessment and referral support

We conduct an assessment to understand alcohol or other drug use, psychological needs, and appropriate intervention.

Step2

Admission planning and withdrawal care

Our specialists plan immediate admission and detox planning to facilitate safe withdrawal for drug or alcohol dependence.

Step3

Structured treatment and recovery

Our services provide alcohol rehab programs that aim to help people successfully reduce dependence and support recovery.

We’re here whenever you’re ready – book a call or speak to someone now.

Trusted residential rehabilitation services

Why refer your clients to Hader Clinic

We are an established organisation delivering residential drug and alcohol rehabilitation services in Melbourne. Our services support adults who experience alcohol or other drug dependence and may need structured residential treatment. Each rehabilitation program is delivered in a licensed residential facility, combining medical oversight, detoxification, and therapeutic care.

Government-aligned residential rehab

Our treatment programs meet Australian standards and provide structured care.

Clinically led drug treatment service

Treatment combines medical detoxification and evidence-based therapy.

Clear rehabilitation programs and options

Rehabilitation program pathways help referrers choose appropriate treatment options.

Experienced rehabilitation organisation

We’ve supported individuals with addiction treatment for over 28 years.

Accredited alcohol and drug treatment

Our mark of excellence 

Our services follow the National Safety and Quality Health Service Standards (NSQHS) and are licensed by the Victorian Department of Health for residential alcohol and drug treatment.

OUR SERVICES

Comprehensive rehabilitation services

We provide a range of services supporting adults with alcohol and drug treatment needs. We provide government-approved rehab programs and ongoing recovery support across Victoria.

Our addiction support services provide counselling and treatment options for people experiencing substance use and drug dependence.

A group of people during rehab services at Hader Clinic

We deliver structured residential rehab programs combining detoxification, therapeutic care, and daily support for alcohol or other drugs.

A bearded man showing concern over another patient suffering from addiction

We provide integrated rehabilitation services supporting mental health needs associated with alcohol and drug treatment.

A psychotherapist working with a group of people undergoing recovery treatment

A structured relapse prevention program that equips referred clients with the tools, clinical support, and strategies needed to maintain long-term recovery.

A therapist leading a session at Hader Clinic.
Get inspired by our recovery stories

Learn how our rehabilitation programs helped

Reflect on these stories and discover how our treatment helped clients reclaim their lives.

Ali Ademi

After years of trauma, addiction, and loss, Ali found the strength to rebuild his life through the support of a compassionate team, a sense of community, and a commitment to long-term healing.

Minh

After 32 years of addiction, Minh Pham found hope, healing, and a new path at The Hader Clinic. His journey is a testament to the power of community, compassion, and courage.

Peter El-Khouri, our Program Director, laughing.

Peter El-Khouri

After multiple relapses, Peter found long-term recovery with Hader. Read how therapy, community and clinical care helped him reclaim his life.

WHERE TO FIND US

Our Melbourne treatment centre

The Hader Clinic operates from a single, purpose-designed facility in Melbourne, delivering medically supported detox, residential rehabilitation, and transitional housing in one integrated setting.

Geelong

Medically supported detox, inpatient residential rehabilitation, and transitional housing programs.

6-8 Townsend Road,St Albans Park VIC 3219

4

days median wait from first contact to admission.

76%

of clients report improved mood, daily functioning, or overall well-being after treatment.

80%

of clients with dual diagnosis complete their recommended treatment program.

81%

of clients report continued abstinence from alcohol or other drugs at 3-month follow-up

Evidence behind referral-led recovery

Learn how our rehabilitation programs helped

Reflect on these stories and discover how our treatment helped clients reclaim their lives.

Fast, confidential referral support

Book an assessment to coordinate detox and residential admissions.

‍

Take a free online assessment

Take a quick, private quiz to explore safe support options.

Book a free chat

 Schedule a confidential call with a specialist at a time that suits you.

Call us now

Speak to someone immediately for guidance and support.

FUNDING OPTIONS AND COSTS

Understanding fees and financial support

Before admission, we explain treatment costs, funding pathways, and payment options clearly. This helps families plan with confidence and avoid unexpected financial stress during care.

Payment options and funding pathways

Funding options are based on personal circumstances and can include private health cover, self-funded arrangements, or compassionate early release of superannuation where eligible.

Explore funding options

Rehab costs and coverage

Program fees depend on the length of stay, treatment intensity, and medical or withdrawal support needs. We explain what is included, such as accommodation, clinical oversight, and therapeutic services.

Learn more about rehab costs
Who we are and how we help

About Hader Clinic

We are an Australian organisation providing alcohol and drug rehabilitation services for adults from all walks of life. For 28 years, we have supported individuals experiencing substance dependence through structured treatment programs.

A group of six young adults stand in a circle on a grassy field surrounded by trees, engaged in a cheerful outdoor team-building activity. A woman with long dark hair, holding a clipboard, appears to be leading the discussion, while the others smile and listen attentively.
Image of Andi Thania
The people behind your care

Meet our multidisciplinary care team

Our team includes doctors, nurses, psychologists, and counsellors with experience in alcohol and drug rehabilitation. They work collaboratively to deliver safe, structured, and person-centred care.

Rehab for yourself

Woman sits curled on a couch by a bright window, appearing reflective and concerned

Rehab for a loved one

A couple sits together in a therapist’s office, listening with concern and support

Insights on treatment and recovery

Explore our evidence-informed articles on alcohol and drug treatment, rehabilitation programs, and recovery support. 

Refer your client

Get an immediate assessment

If you are seeking support for a client, an assessment helps clarify treatment needs and next steps. We offer confidential guidance on suitability and available residential treatment options.

Speak to someone who understands

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Answers about residential rehab and treatment

Residential rehabilitation for clients FAQs

How do I help a client get into rehab, and what information is needed?

Start by contacting the treatment provider to discuss the client’s needs and arrange an assessment. You do not need to determine the right program before making the referral, as the admissions team can recommend detox, inpatient rehab, outpatient treatment or another pathway.

Useful information includes the substances used, the frequency and duration of use, previous withdrawal symptoms, current medications, physical and mental health conditions, previous treatment, and any immediate safety concerns. Details about the client’s living situation, support network and willingness to engage can also help determine the right level of care.

The client should generally be aware of and consent to the referral before personal health information is shared. The Hader Clinic can then complete a comprehensive assessment and develop an individual treatment plan.

Which clients are suitable for residential rehabilitation?

Residential rehabilitation may be suitable for clients who need more structure, support and separation from their usual environment than outpatient treatment can provide.

It may be appropriate when a client has significant substance dependence, has experienced repeated relapse or has struggled to engage with previous treatment. Residential care can also help when the client has limited support at home, lives in an unsafe or substance-exposed environment, or needs a structured routine to participate consistently in therapy.

The Hader Clinic completes an individual assessment before recommending inpatient rehab. Some clients may be better suited to outpatient rehabilitation, particularly when their risks are manageable, and they have stable accommodation and reliable support. The aim is to match each client with the level of care most suited to their needs.

Can I refer a client who requires detoxification first?

Yes. A client can be referred before completing detox, allowing withdrawal management and rehabilitation to be planned as part of one treatment pathway.

Detox focuses on safely managing the symptoms that can occur when alcohol or drugs are reduced or stopped. Rehabilitation then addresses the behaviours, triggers, mental health concerns and circumstances connected to the addiction.

We can assess whether medically supervised detox is required before inpatient rehab. Where appropriate, the client may move directly from detox into rehabilitation, reducing gaps in care.

Can I refer a client with co-occurring mental health conditions?

Clients experiencing both substance dependence and a mental health condition may still be suitable for rehabilitation. This is often referred to as a co-occurring condition or dual diagnosis.

Both concerns should be considered during assessment because substance use and mental health symptoms can affect each other. Helpful referral information includes known diagnoses, prescribed medications, treating clinicians and any history of psychiatric admission, self-harm, suicidal thoughts or psychosis.

Some people experiencing acute psychiatric instability may need hospital assessment or stabilisation before entering rehab. This does not necessarily prevent future admission. It means the client’s immediate safety and clinical needs must first be managed in the most suitable setting.

How are referrers involved during treatment?

Referrers can remain involved when their participation supports the client’s recovery and the client has provided appropriate consent.

During treatment, The Hader Clinic may communicate with the client’s GP, psychologist, psychiatrist, case manager or other provider about matters that affect their care or discharge plan.

Client privacy and confidentiality still apply, so not everything discussed in therapy will be shared. Communication should be limited to information required for safe and coordinated treatment.

With consent, updates may include treatment progress, medical follow-up requirements, expected discharge timing and recommended next steps. In limited circumstances, information may need to be disclosed without consent due to a serious safety risk or legal requirement.

What happens after a client completes rehab?

Before a client leaves residential rehabilitation, the treatment team should develop an aftercare plan based on their progress, risks, living situation and ongoing support needs.

The plan may include outpatient counselling, mental health treatment, medical reviews, peer support and relapse-prevention strategies. It should also identify triggers, early warning signs, and clear steps the client can take if they begin to struggle.

Some clients may return home and continue with outpatient rehab or aftercare. Others may benefit from transitional housing, which provides a more gradual move from residential treatment into independent living.