Recovery support that continues beyond rehab

360 Clinical Care

At The Hader Clinic, care does not end when treatment does. Our 360 Clinical Care model provides structured follow-up support at key recovery milestones, helping clients stay connected, supported, and accountable as they continue their lives after rehab.

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Residential Rehab

Hospital Rehab

Caregiver offering comfort and support by placing a hand on a person’s shoulder.

Structured follow-up at key milestones

Support after discharge, not just during treatment

Clinical feedback loop for continuous improvement

Accredited care across inpatient and outpatient rehab

The 360 Clinical Care journey

Support at every stage of recovery

Our 360 Clinical Care model follows each client from admission and treatment through to structured follow-up after discharge, helping them feel supported as they continue rebuilding their life. With support calls and follow-ups at key milestones, our team can better understand how clients are progressing, what challenges they may be facing and how our clinical care can continue to improve. This creates a full circle of support, feedback and ongoing recovery care.

The values behind 360 Clinical Care

Built on connection, accountability and continuous improvement

By staying connected after discharge, we can better understand each client’s progress, provide encouragement at key milestones and use feedback to strengthen the way care is delivered.

Connection

We stay in touch after treatment so clients feel supported, heard and connected as they continue their recovery.

Accountability

Structured follow-up calls help clients reflect on their progress, identify challenges and stay focused on long-term recovery.

Clinical improvement

Client feedback is shared with our clinical team to help refine and improve the way rehabilitation care is delivered.

Long-term support

Our care model recognises that recovery continues after discharge, with check-ins from 1 week through to 1 year.

How we keep improving care

A feedback loop that strengthens recovery support

360 Clinical Care is a way for our team to better understand what clients experience once they return to everyday life.

Through structured follow-up calls, our team can identify common challenges, listen to client feedback and share key insights with the clinical team. This helps us continue improving the support clients receive during treatment, at discharge and throughout their recovery journey.

Woman speaking with a counsellor during a supportive consultation session.

What your care journey looks like

Support before, during, and after treatment

360 Clinical Care is built into the full recovery journey. From your first conversation with our team through residential treatment, aftercare planning, and long-term follow-up, each stage is designed to provide structure, connection, and support.

Hospital-grade detox

Our Geelong facility is a licensed private hospital offering 24/7 medical supervision and medication-assisted detox protocols.

Residential rehabilitation

Our campus provides structured, community-focused rehab with group therapy, equine sessions, and trauma-informed care.

Post-rehab and digital support

Hader at Home and transitional housing ensure clients continue receiving care after discharge, with a 72% enrolment rate in aftercare.

Explore our rehab programs

Our commitment to inclusion

We offer culturally safe, inclusive, and non-judgemental support to all people, including Aboriginal and Torres Strait Islander peoples, LGBTQ+ clients, veterans, first responders, neurodivergent individuals and people of all faiths and creeds.

Your privacy and protection

Confidential follow-up care

All conversations are approached with care for each person’s privacy, safety and wellbeing. Clients are treated with dignity at every stage, from their first call with our team through to their long-term recovery milestones.

Our approach to privacy

Client experiences with ongoing care

360 Clinical Care in practice

Hear from clients and families who have experienced The Hader Clinic’s 360 Clinical Care approach.

Success Stories

Testimonials

"I loved becoming a part of a community. Rehab is the best thing you can do. It turns your whole life around."

- Summer

"I walked in and all the people in Hader were showing me love, compassion, and they weren't expecting anything in return."

- Summer

Clinical governance and care standards

360 Clinical Care operates in line with recognised healthcare standards

The Hader Clinic operates in accordance with recognised clinical, governance, and safety frameworks, including the National Safety and Quality Health Service (NSQHS) Standards and Victorian Department of Health requirements.

View our accreditations

Meet the team

The people behind every follow-up

From admissions and residential treatment through to post-treatment check-ins, our team help clients feel supported, heard and connected at every stage of their recovery journey.

Meet our staff

Get in touch

Talk to us about 360 Clinical Care

If you’d like to understand how 360 Clinical Care supports recovery beyond rehab, speak with our team today. We can explain the process, answer your questions, and help you take the next step with confidence.